Very good experience. Lovely hotel

Great hotel, rooms are awsome, big and very updated, clean, staff is very nice and helpful, location is great, strongly recommend!

The outdoor pool and beach areas are fantastico. The restaurant overlooking the bay is stunning. The staff was extremely helpful. An extraordinary stay

My friend was unable to get full WIFI to do work from her room. After paying for a room with a View, she had to go down to the hotel office to try to get work done without a view during our full stay. I did not receive service as quickly as couples did as I was eating alone or when at the beach bar table area. Ignored.

Great location beautiful property

Room are very spacious and modern. We were upgrade to a refurbished room Staff were great, friendly and helpful. Breakfast each day has a great view of the bay and Etna The beach through the cave is picturesque then when shaded in the afternoon we moved to the many beds up by the pool Pool bars are good for drinks and snack

Location was beautiful. Property was outstanding. Room was stunning. Definitely 5 star elements. Be mindful that the hotel is on the water in Capotaormina and the town of Taormina is quite a hike uphill to get to. Hotel offers free shuttle service, but it's not continuous (gaps out for a few hours after lunch for some reason) and you need to reserve a seat there and back. The public bus is very convenient to take you there, but you need to be mindful of what stop to go to when you leave the hotel (there are two). Use the front desk, although they aren't as helpful as one would expect from this type of property. Even though this was the most 'luxury' of the hotels on our trip (5 hotels), the breakfast wasn't up to par.

Very beautiful and comfortable Hotel! One of the best!

A lot to love about this place. Helpful service. Epic views. Wonderful breakfast. The renovated rooms on the 7th floor are excellent. There’s also shuttle service and car concierge on site. Some negs: Rocky beach, getting into Taormina requires some commute planning (remember to take pictures of the shuttle schedule and book in advance).

Very nice view from hotel. Great pool and nice cave beach

The views from everywhere in this hotel are undeniably beautiful. However, the rooms and general upkeep are mediocre at best. The food is absolutely horrendous and overpriced. At this price point, we expected much better. Would not recommend.

Breakfast menu was fresh every day with huge options. Our room had a water view as well.

Has such potential but poorly run; staff don't explain shuttle until you learn the hard way (must be booked in the morning), gone all day and room not cleaned by 3pm, parking lot miscommunications, poor check-in. Service generally clumsy. But beautiful views, pool, and private beach.

Lovely hotel overall, and we were pleased to be given one of the newly renovated bedrooms on the second floor. The room was spacious with a fantastic sea view, which made for a great first impression. Unfortunately, our room was interconnected, and this significantly affected our stay. We had the misfortune of very noisy neighbors returning in the early hours, and due to the connecting door, we could hear everything — conversations, showering, even toilet use. This made it difficult to get a good night’s sleep and was quite disappointing. Dinner at the main restaurant was acceptable: the service was excellent, but the food itself was fairly average and not particularly memorable. At check-out, we mentioned the issue about the noise and lack of sleep to the receptionist. While they thanked us for the feedback regarding the new rooms, nothing further was done to address our concerns, which was a bit disheartening. This hotel has great potential and could be a truly lovely place to stay. However, I would strongly recommend avoiding interconnected rooms unless you’re comfortable hearing your neighbors in detail.

Great location. Easy access to Taormina via the shuttle bus. Fantastic view of the sea and mount Aetna.

Great hotel and attentive staff made our trip comfortable and memorable

This property has the most amazing views of the Ocean. The pool area is so unique how it is literally carved out of the side of the mountain. Loved the pool, great proximity to Taormina! Probably our favorite spot on our Italian vacation.

Great hotel that exceed our expectations. Photos don’t do it justice. Amazing beach and pool area (White Lotus famous). Views from the room with private patio and from the restaurant at breakfast and dinner were to die for. With Etna looking there too was really cool. Great gym and underground parking too.

Suff is very helpful

The room has a beautiful view of the ocean and Mount Etna. Every staff member we interacted with was friendly and went the extra mile to help us. The swimming pool by the ocean is beautiful, though the water temperature in April was too cold to swim in. Buffet breakfast included a large variety of foods. The property seems a bit aged but we are 100% satisfied with the cleanliness of our room.