Lorraine
2.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Did not stay at hotel. We were unable to travel to Cadiz as the rainstorms in Andalucía washed out rail lines and roads. While we did not purchase cancellation insurance when we booked, other hotels and tours we booked waived their policy as the circumstances were beyond our control. This hotel refused to consider our request for a refund stating “The policy is clear”
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