8.8
Very Good
From 1,000 reviews
Cleanliness

9.2

Room Comfort

8.8

Location

10.0

Service and Facilites

9.2

Traveler Reviews The Grand Hotel

Number of reviews per page
20
40
Top reviews
Jordann
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Amazing service Top notch hotel Fantastic pools - outdoor heated one is very warm Very child friendly and accomodating Lovely restaurants- we went to the garden room and the bar for dinner on seperate evenings
Werner
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent breakfast Beautiful room overlooking pool etc Bed very soft, requires new mattress Room furniture okay but a bit “tired” Stunning architecture and first class location but inside the hotel would benefit from a refurbishment
Juliet
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Great welcome at the door and help with luggage. Sea view room, great breakfast and helpful staff. Only downside was the loud seagull outside at 6am but hey, we were beside the seaside!!
Terence
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

noticed that other guests received Chocolate and champagne?
Jeremy
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Room was a little small and showing signs of ware and tare. Excellent breakfasts with fresh fruit salads, continental spread, hot food cooked to order and tasty. I did not try the lunch or dinner but I noticed a lack of vegetarian options. I also did not try the indoor pool or gym. I had afternoon tea there which was a bit pricey and underwhelming.
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Vanessa
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Outdoor pool was wonderful, staff were amazing and loved the spa - such a relaxing stay, took full advantage of the room service for maximum relaxation! Will be back
Helen
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Super stay. Bright, clean room Superior Classic. Had tasty sandwich lunch outside in sunshine. The hotel is wonderfully situated, set back from the road and coastline. Beachy Head walks very close by and superb promenade walks right out front by the sea. Great for Congress Theatre. Splendid historic building, facilities and friendly staff. Parking on site. Fabulous varied breakfast....cereals, fruits, smoked salmon/meats/cheeses and served hot breakfasts. Love it there. Thanks
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peter
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Really great service Lovely Hotel
Aleasha
icon-with Partner
with Partner
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Pleasant stay
Andrew
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

An excellent establishment where have stayed many times. As with all hospitality businesses there are occasional issues however, they are dealt with correctly as and when they do occur.
Edward
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The hotel is very grand on entrance and the check in staff helpful and friendly. Our room was large and spacious, but on the ground floor straight onto a street. Hotels,com are great deals, but you never get a great room. Dinner in the Garden Restaurant was nice but for 5 stars you would expect much better. The breakfast was great with extensive options and freshly prepared hot breakfast. Beds very comfortable. Overall a nice stay. Just not sure it’s worth the price. and freshly prepared hot food.
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Alison
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Fantastic hotel, spotless room and comfy beds. All staff went above and beyond to help. Would 100%recommend.
Miriam
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Poor staff only in the bar as they seemed short staffed. For a 5 star hotel is was not very good. But we still had to pay £7.00 service charge for every round of drinks. So 2 drinks cost us £24.00 but had to wait about 20 minutes for each round!
Oliver
icon-with Partner
with Partner
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Was good to upgrade the room for a beach side-on very. Room was clean and spacious. Breakfast was included and was very filling. We ate in the restuarant the first night and had great food. Would recommend the steak! Staff were very friendly. Also used the outdoor and indoor pools. They were nicely appointed and the outdoor pool was larger enough to feel that you were getting some excercise done, not just messing about in the water. Being on the sea front with the beach nearby and also the town and theatres with in easy walk meant the hotel was in a good location.
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Sarah
icon-with Partner
with Partner
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Excellent hotel. We loved.
Oliver
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Friendly staff, clean room, nice spa
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Everything about the experience was amazing from the welcoming until the check out. The room was spacious; the hotel is excellent; the food choice at breakfast was perfect
Kevin
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Looking for a grandiose, historical stay with human touch? This is a good one.
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Don't expect value for money with bar snacks or cocktails.Very very expensive. Told it was due to 5 star service!
rachel
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Loved it
Number of reviews per page
20
40