Wow!!! Absolutely amazing !! I’m so glad I’ve chosen this resort as an all inclusive family vacation. The location is wonderful, straight access to a gorgeous beach ( real sand not volcanic) with cute shops and restaurants on both directions left and right of the beach. The food is soooo good. Loved the restaurants and the variety. No need to reserve at restaurants except for one ( ember grill which was SOOO GOOD) love the pools and if you have kids there is one with slides that is also accessible for adults. For someone who is used to mexicos all inclusive, breakfast buffet didn’t have a huge variety like Mexico but the lunch and dinner beats the one in Mexico honestly! The hotel also organizes excursions and they’re great. What I loved about the resort is the cafe, you go in enjoy coffee, icecream, and desserts anytime from 11-6. I recommend choosing the all inclusive option so you can enjoy unlimited à la carte specially during lunch and dinner. The night vibes are very nice- all guests dress very chic for dinner, followed by entertainment that is also kids friendly. I recommend you walk by the marina at night to explore the cute shops and restos around. Service was amaaazing, wish if I can name each person to thank!! Special thanks to Ari, Ricci, Andreas, Eber, Aldo, Iri, Eric :)

Fab holiday - went end of July and it wasn’t overcrowded. Food and drinks all fantastic quality. Only downside is there is very little entertainment

It’s not 5 star accommodation. We stayed in the master suite and found cockroaches in our room on 3 days during the week. I wouldn’t recommend if you have a food allergy- husband had a lot of difficulty people understanding a dairy intolerance, and was served incorrect food nearly every night we ate in the restaurants. Restaurants as a whole are very sub par- in particular the Asian was abysmal. Ordered a pad Thai and served packet noodles with a teriyaki sauce. Buffet was ok- but again if you have an allergy there seemed to be a lot of cross contamination by people.

Lovely Hotel, grand club amazing, great location.

Beautiful views from the pool and our room. Clean room and great team.

On arrival check in was quick and easy, luggage was taken to our room and help given by the porter. The room was very clean and had everything you needed, our view was of the carpark but if you looked past that there was the sea, we hadn't paid for a sea view so not so bad. The breakfast was great, plenty of choice, pool bar was busy at times but soon cleared, lunch we used the main dining area which was really great with something for everyone! For dinner we used the speciality restaurants which we really enjoyed. The pool was warm! First holiday I can honestly say I loved the pool! The animation team were nice but we didn't see a itinerary which was a shame. Overall this is a fantastic place to stay, maybe putting some details in the rooms on restaurants, snack bars, entertainment and spa would have been and improvement but apart from that overall a smashing place.

Second year running at this wonderful hotel right on the promenade. Breakfast at the hotel was amazing with a fantastic selection of food for all tastes. Brilliantly located, left to the marina with shops and restaurants and right to Playa Blanca shops and restaurants. Would highly recommend.

The staff are so nice and very helpful couldn't fault anything about our stay

Throughly enjoyed visit, second time in as many months.

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Another gorgeous week at the hotel - rooms again were spotless, staff always helpful and the Horizon Club pool fabulous. Location is perfect with so many choices of restaurants within 5-10 mins walk. Breakfast spot on with a great choice of food - nice to have a freshly made crepe each morning!!! The only thing I would ask is that the restaurants cater better for vegetarians - the only night we ate at the hotel (we generally like to eat out) the only option was a veggie burger but it was one made of vegetables like our kids got at school not a veggie Pattie.

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We loved the relaxed feel Of the hotel and our little Boy really enjoyed and mini discos and meeting other children. Please please please heat the children’s pool as you would get a lot more children in there if you did. We found ourselves going in the smaller pool in the main area as that was the only one heated

Lovely hotel not sure if it’s 5 star. We had half board in a Preferred room which included the use of the spa for an hour which was good. The food at the buffet was nice but only lukewarm even when it just replenished. There were plenty of sun loungers and pool towels. Some of the garden areas could be better maintained. The location was great, a short walk to the marina and beside a beautiful beach .

It is an excellent hotel, the customer service is fantastic and the rooms as well as the rest of the hotel is kept very clean.

Great hotel, wonderful staff. Good selection of food and drinks

Booked last minute for a minimoon. My Wife and I had a fantastic time. The hotel is in prime location and the amenities and staff simply cannot be faulted.

How this is rated 5 star, I will never know. Rooms are average, food is sub prime. The worst are the staff who are really not friendly and so begrudging to have to help you out.

Thoroughly enjoyed our short break here (4 nights). Highly recommend it.

A very nice hotel, perfect for all ages. Location is great. Swimming pools are great. Lots of room in hotel, centainly didn’t feel busy. Breakfast was brilliant, plenty of selection and well presented. Beds and pillows very very good. Preferred amenities were excellent. Price for Alchohol was reasonable, but not as cheap as local bars/reataurants. Peaceful in the day and evening.