This was a fairly nice stay for a couple of nights. The hotel staff is very friendly and the breakfast was good. The rooms and the building itself definitely need some updates. Thankfully we were on the 5th floor because the 1st and 2nd floors smelled of cigarette smoke due to a lot of people smoking outside.
Jerrard
10.0
/10
Reviewed 54 week(s) ago
Hotels.com verified review
Fantastic customer service, clean room, great breakfast
Zachery
Leisure with Friends
10.0
/10
Reviewed 147 week(s) ago
Expedia Group verified review
Less light pollution for increased chance of seeing northern lights.
Ken
Leisure Family
4.0
/10
Reviewed 158 week(s) ago
Expedia Group verified review
Our party of 3 booked two separate rooms, but were given a single room with a fold-out sofa. Front desk staff could not resolve it, and we're awaiting a reaponse from the hotel. They also had no record of the guest who tried checking-in right before us. He had to provide his paperwork as proof of the reservation.
Ruairi
10.0
/10
Reviewed 258 week(s) ago
Hotels.com verified review
Good hotel - very central
David
10.0
/10
Reviewed 412 week(s) ago
Hotels.com verified review
great hotel, perfect location, excellent restaurant round the corner called BARK which I visited on both nights of my stay.
James
with Partner
8.0
/10
Reviewed 422 week(s) ago
Hotels.com verified review
Good location . Easy walking distance to sites. Parking was off site.
Andrew
with Partner
10.0
/10
Reviewed 430 week(s) ago
Hotels.com verified review
Best breakfast we've ha. Room very comfortable.
Paul
10.0
/10
Reviewed 460 week(s) ago
Hotels.com verified review
Excellent stay but the bed pillow were lumpy, which is a shame as the mattress was good.
Verified traveler
8.0
/10
Reviewed 462 week(s) ago
Expedia Group verified review
Two night clubs across the street which seems to get active and loud after midnight.
anshul
with Partner
6.0
/10
Reviewed 519 week(s) ago
Hotels.com verified review
Rooms old style. Was rooms not very clean.
Paul
with Partner
10.0
/10
Reviewed 549 week(s) ago
Hotels.com verified review
Very comfortable stopover was had here, great breakfast. No complaints.
Verified traveler
10.0
/10
Reviewed 570 week(s) ago
Hotels.com verified review
Nice Hotel in the middle of Harstad. The staff was great, providing excellent service. I have stayed at this Hotel before, and I will probably stay there again.
Verified traveler
Family
10.0
/10
Reviewed 613 week(s) ago
Hotels.com verified review
Central, easy to find from the airport bus, convenient for the Hurtigruten. Friendly service in the bar, with reasonable prices (for Norway!). Best breakfast of my trip, from smoked salmon to fresh fruit, cooked breakfast to croissants....Fab!
Defekt kaffemaskin, lite utvalg av pålegg under buffeen
Helga
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
God service, god frokost, grei psrkering
helge
8.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Flott beliggenhet, god frokost
Bjørn-Steffen
Friends and Family with Friends
6.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
They were out of coffee 8 minutes before I he breakfast was closing. Resulting in several guests not getting their morning coffee. Multiple guests asked for more coffee, but was told there was no more. You could really see the disappointment in their eyes. In my opinion this is just poor service overall from the breakfast staff. And really downgrading the breakfast experience from «ok» to «disappointing».
I tend to choose hotel reservations based on a few of factors. One of them being the rated hotel breakfast. Scandic is usually known for having a good breakfast. However, this experience was just really disappointing and a frustrating start of the day.