Clean, comfortable, great shower and very friendly helpful staff. Food is delicious. Hotel tired around the edges but everything works great stop to/from the south.
Stephen
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
A wonderfull hotel in every respect. Fabulous room, modern, spacious, clean and comfortable. Staff were all professional and helpful. The restaurant service high-quality food with an interesting menue. Services prompt. Plenty of choice for a great breakfast. Highly recommended.
Peggy S
with Partner
10.0
/10
Reviewed 49 week(s) ago
Hotels.com verified review
This is an outstanding hotel for visiting Orange. Staff was amazing, friendly, helpful.
Melissa
Friends and Family Family
10.0
/10
Reviewed 61 week(s) ago
Hotels.com verified review
Friendly, professional staff. Comfortable rooms. Very clean throughout. Excellent breakfast. Good location in Orange with ample parking and a nice swimming pool. Strong air conditioning (needed in a June heatwave). We very much enjoyed our stay.
Milvus
with Partner
10.0
/10
Reviewed 70 week(s) ago
Hotels.com verified review
This was a last minute booking as we had a homestay and didn’t like it . The hotel was very nice and very comfortable
Katia
4.0
/10
Reviewed 105 week(s) ago
Expedia Group verified review
The bathroom has mold in the shower area( the ceiling), and there is a bad smell coming up from the sink! No crib was offered for my baby
I am just disappointed for the price that I payed‼️
Paula
Business with Partner
8.0
/10
Reviewed 120 week(s) ago
Expedia Group verified review
Easy access not far from Autoroute du Soleil, large accesssible parking, great restaurant and friendly helpful staff.
Kathy
with Partner
10.0
/10
Reviewed 160 week(s) ago
Hotels.com verified review
Love this hotel! Rooms very comfortable
Staff very pleasant and helpful
Doug
Business
10.0
/10
Reviewed 215 week(s) ago
Expedia Group verified review
Great place for a long business stay. Room was clean and accommodating. Staff was friendly and great. I really enjoyed my stay here!
Peter
with Partner
8.0
/10
Reviewed 270 week(s) ago
Hotels.com verified review
Very convenient from autoroute, but quiet location. Very nice pool
Jamie
Friends and Family Family
8.0
/10
Reviewed 316 week(s) ago
Hotels.com verified review
The hotel was fine for a two night brief stay with family. The pool was great for the kids and the service was very friendly. The room was small and showing its age. Beds firm with only a single limp pillow. Not sure how this is four stars but for the price it was just fine. The hotel is a long walk into the town center.
Verified traveler
Leisure Family
2.0
/10
Reviewed 350 week(s) ago
Expedia Group verified review
Warning: The place has bed bugs and cockroaches.
Staff and mgmt. are rude. No Internet. Smell of pee in the lobby. TV not working. I think I saw a drug deal in front of the hotel.
Stay away. Best to sleep in your car.
Felix
Friends and Family Family
10.0
/10
Reviewed 367 week(s) ago
Hotels.com verified review
Excellent value for money. Willing to add two foldaway beds to a double room to create a family room, (ideal with young kids).
Friendly staff, excellent breakfast.
Good base for exploring Orange & region, or for ideal for breaking your journey is heading further south
Verified traveler
with Partner
6.0
/10
Reviewed 374 week(s) ago
Hotels.com verified review
The hotel was alright. We had to switch rooms after a few days stay because of a terrible smell in our room. We think it was there sewage. Most of the staff was very friendly and helpful, but the man that we contacted in regards to our room seemed very annoyed that we wanted to switch rooms. Also, the air conditioning didn’t work properly. Overall the hotel is in a nice location, close to everything in Orange.
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David
Family
8.0
/10
Reviewed 472 week(s) ago
Hotels.com verified review
The Orange Mercure is well located with ample parking and a good sized swimming pool. Our room was reasonably spacious and comfortable. A real effort was made to synchronise the service with the evening's opera performance at the Roman Theatre.
Suzi
8.0
/10
Reviewed 473 week(s) ago
Expedia Group verified review
Warm welcome and comfortable and very clean rooms. Staff service was excellent and the pool was a great bonus for children. Only a 10 minute stroll into the centre of Orange - this was a perfect stop-off on our travels to the south of France.
Rebecca
with Partner
8.0
/10
Reviewed 479 week(s) ago
Hotels.com verified review
This is the second time we have stayed here. The surroundings are really beautiful and it is very quiet. No more than 20 minutes walk or 10 minute bike ride (they hire bikes free of charge). The rooms are clean and beds very comfy. Food is good and staff are very eager to help.
Teresa
with Partner
10.0
/10
Reviewed 501 week(s) ago
Hotels.com verified review
Friendly staff, room modern with coffee making facilities. Good restaurant.
Verified traveler
10.0
/10
Reviewed 506 week(s) ago
Hotels.com verified review
Well managed hotel , great breakfast ...great staff
Stuart
10.0
/10
Reviewed 515 week(s) ago
Expedia Group verified review
Really very helpful staff. Convenient location. Good facilities including a pool. The service was excellent. They were kind enough to keep the kitchen open longer to allow us to eat despite arriving late.