What’s that out for us? Was the staff and the service they were unbelievable and so kind. It was an excellent stay. It was very big, and the food was great

Very good hotel stuff atmosphere and food

Non

We had a great time. Very good food, lots of things for kids to do. Good atmosphere. I recommend

Really clean hotel and lovely staff , shout out to Ioanna she was so welcoming and kind she went out of her way to help us when the shop didn’t have what we needed so she bought it for us on her next shift . Thanks Ioanna you are a fabulous host . We were there for a wedding and it really was so amazing thanks to all the staff who made it so special,

The lady on welcoming was awesome great person!!!

Absolutely fantastic in every very aspect. Super comfy beds and pillows, very clean, and the food is to die for. The alcoholic drinks are also good. Aziz prepared cocktail’s up to our liking and made recommendations. All staff working there are extremely kind and polite. Nothing is a problem. We truly felt welcome and taken good care of. We have departed from the hotel at 7pm for our flight. We were allowed to use hotel facilities (including diner) until our departure. There is a luggage room that you can store your bags and is kept locked. We were also provided with a room in order to shower and get ready before the departure at no extra cost. This was our anniversary weekend stay and we were offered fruit platter in our room, small wine and also specialty decorated table at the diner with a bottle of sparkling wine and amazing anniversary desert. The manager George has ensured we were well looked after-Thank you again! We will definitely return and will recommend this hotel to everyone.

Staff really helpful and smile all the time

I loved the staff they were very helpful. There were vendors that offered different excursions. The excursions were great. They also had nightly entertainment that was family friendly.

Unless your a brit comming to get drunk just avoid. Hotel seems to just cater for them. Noisy untill Past midnight with loud music and drunk Shouting. Hotel run down and needs refurbishing and the food.. Well the whole night my doughter spent bent over the toilet after dinner can describe the food.

Food, drink and entertainment as expected. Service from staff 99.9% of them, fantastic.

Majority of hotel staff were helpful and pleasant, the Hotel Manager, Michael, was especially helpful, welcoming and pleasant. The hotel provides the necessities you would expect in an all inclusive. There is a need for many maintenance updates. I did have to get my mattress changed due to it being broken in the middle, but the staff were amazing and sorted this out within 10 minutes! Great response. Food, drink and entertainment is what you would expect of a 4 star hotel, although some food was really great. Location of hotel for access to the Airport and Waterpark is great, however it is a little out of the way from the harbour and other bars. Although Fiesta Bar is about 10/15 min walk and is a great bar for food, drink and sports. Hotel was great with accommodating the wedding we attended, effective, efficient and enjoyable. Would we stay there again, probably not for a week, as we have stayed in other hotels along that strip and have had more pleasant experiences, not to say this hotel is not worth staying at, just preference.

Excellent holiday a beautiful place with everything a family needs

The hotel was absolutely spotless with staff constantly cleaning in all areas. Grounds were well looked after with more staff each morning. Must give a special mention to the lifeguards, especially on the waterslides. I was travelling as a single parents with two daughters and felt very reassured that they were safe at all times. The hotel is a little further from Pahos harbour than I had anticipated - I would happily have walked it but my teen daughters not so keen! However the bus goes from right outside the hotel for €1.50. Definitely recommend for families

The property is wonderfully situated with lots of amenities, beachfront, etc. We enjoyed the wide selection of food and the room itself was updated. The facilities haven’t been updated in awhile, and we would’ve appreciated more room based amenities (lotion, more than one towel for the pool, etc.). Overall good value for money and appreciated the great service.

Great hotel amazing food!!

Its our 2nd time at Louis Phaethon and its was amazing. Delicious food, amazing pools and very talent entertaining staff We will definitely come back again

The hotel is very old and outdated, the only good thing about it was the waterslides. Definitely over priced!

Excellent facilities for children. Perfect vacation for family with children.

Management couldnt help us enough especially with me being gluten free. They guided me around and if there was anything else i needed they tried their hardest to get for me. Only thing they lack is gluten free beer and actual alcohol in the cocktails