Staff were great, however trying to find them sometime was painful. On my visit not sure if they were short staffed as had to wander public areas to find someone

I think the property could be managed better. There was no fridge in the room which was very inconvenient - I wanted to keep my drinks cold but couldn't. The bathroom amenities were very basic and no bath salts, soap by the bath area for example. The room balcony should be cleaned daily- it is full of pigeon poop. Otherwise, the property itself is lovely and historic, there's alot of potential to make this hotel a 5 star place, but you need a good management to be able to do this. The restaurant staff needs training - there were alot of things that were lacking, etc. not asking if we wanted to start with a drink, no ask if our meal was alright, and dining cutlery weren't removed after the meal before desserts, table weren't cleaned. No ask if we wanted a starter, or breads for sides, etc. Breakfast staff also needed more training. Otherwise, Natalia at front desk was very good, pleasant and friendly.

Beautiful hotel, very comfortable and rooms were large. Breakfast was good and the staff all very friendly and willing to assist.

Beautiful old hotel near Gatwick (10-15 min by taxi, 23 GBP). We were upgraded to the Jane Seymour room which had a lovely back balcony over looking the pond and fountain. Beautiful grounds, you can see why it's so popular for weddings! The lounge areas and bar could be updated but were very cozy. There were many tables having afternoon tea when we arrived. We had drinks and informal dinner (good fish & chips) in the lounge and were very happy. A great place to stay if flying to or from Gatwick!

We absolutely love this 500 year old manor, but especially the people, Adam, Wendy, Emma etc. thank you for our stay.

Nice clean quiet hotel ample parking

We stayed here one night and we were very impressed by the staff who were so helpful. The breakfast was fantastic and very comfortable room

Great boutique hotel, clean rooms, friendly staff and excellent food.

I was in this hotel over Christmas. It’s a magical place, the food was all great, and staff were great, and they do enough for the guests. Highly recommended.

Staff were great, room lovely and food exceptional.

Another enjoyable stay at Langshott. Staff was friendly, efficient, and kind. They allowed us to check-in early after along flight, and a little late check-out. Food in the restaurant was very good and reasonably priced-we even had room service for dinner. Our room was clean and comfortable. We enjoyed the peaceful garden area around the Manor.

Nice hidden gem, easy parking and close to Gatwick

The staff was amazing and my room was lovely, highly recommend!

Room did not have thermostat, room was very hot throughout stay

Always stay at this hotel when traveling. Excellent hotel. Emma on reception was very accommodating on this last trip. Great customer service, friendly and helpful. Would highly recommend. Rooms are lovely, clean and very comfortable.

Beautiful property and friendly kind staff

Lovely staff and very clean and tidy.

Love,loved it the building is fantastic

The staff was so accommodating! When we got here they let us check in very early because we had come off the plane. They could not be nicer !

Great hotel with a great restaurant. We've stayed here a couple of times now. 15 minutes from Gatwick airport it's a fabulous place to stay if you're flying. We will be back I'm sure.