There wasn't an elevator to take our luggage upstairs

We stayed with our boys for a quick over night while traveling to see family and it was everything we needed. The room we had was large enough to fit a pack and play and small cot; along with a beautiful lake view. The room had been redone and was up to date. There was a view minor things - curtains covered the A/C unit and shower door didn’t close all the way - but we definitely would stay again!

A1 facility

We really enjoyed our stay here. There is a lovely view of the lake and marina from the balcony. All rooms face the lake and away from the highway, so it was very peaceful. We also noticed we didnt hear any sounds from adjacent rooms so the walls are quite good. The bed was very comfortable and the room was well equipped. A great place to stay when visiting the nearby wineries.

Very nice stay, there was hair on the shower wall and hair in the bed. You need to pay for parking and an amities fee. The breakfast also isn’t replenished very fast (we arrived for breakfast over an hour and an half before it ended. We did really appreciate our room was upgraded.

Froze all night. Air conditioner didn’t seem to warm up. Turned it off later. Also had Luke warm water for shower in the morning.

Check in was very easy, the staff at reception were courteous and friendly. Our room was clean and quiet the balcony overlooking the marina and Lake Ontario was nice. There was lots of parking close by. The restaurant had a nice atmosphere, great service, and excellent food at a reasonable price. We thoroughly enjoyed our stay.

Clean room , spectacular lake view, quiet and all around great. Definitely Worth A try

Unclean , not worth it .

The staff weee lovely. The corridors smelled very musty. Towels and amenities were not replaced for the second day’s stay

Lovely place for a weekend get away. We booked a suite with a lovely deck over looking Lake Ontario and the marina. There was a large soaker tub and bath, and faux fireplace. There was a fridge for our beverages and Charcuterie. Staff was friendly and helpful. Not a deterrent but there are no elevators. It was a great place to reconnect. We’ll be back.

Room was clean and cozy, it had a cute balcony overlooking the marina. Comfy bed, overall our stay was great

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I have already sent the General Manager a detailed email regarding our stay on July 11, 2026, but as I have not received a response, I wanted to summarize my concerns here. Our stay got off to a poor start when the payment terminal repeatedly failed to process both my credit card and my boyfriend’s. Rather than showing patience, the receptionist became visibly impatient, leaving us feeling embarrassed over an issue that was beyond our control. We were then given no directions to our room or orientation to the property, despite reception being on a different floor. When we returned to ask for help, the response was abrupt. The room itself was disappointing. Our patio overlooked a generator and garbage container, while neighbouring rooms had much more appealing locations. We also found half-empty toiletries, and later discovered other guests had moved our patio furniture into the middle of the lawn. The highlight of our stay was dinner at Shore Restaurant, where the food was excellent and the staff were warm and welcoming. Finally, check-out was just as impersonal as check-in. We were not asked about our stay or even thanked for our visit. Given the premium nightly rate, I expected a much higher standard of customer service and hospitality. I chose to email management before posting a review, but having received no response, I felt it was important to share my experience publicly.

Everything was great! Place was clean view was beautiful and staff were polite and helpful.

Everything was just as described. Staff was helpful and kind and the access to the Marina is not spoken about enough, it was delightful!

thanks

Good place. Nice Property out back.

check in at 4pm is too late, check out 11am, only stayed one night, did not have time to use amenities

clean room, well functional air conditioning and sufficient parking area