The best part is the property's location. It is literally 3-minute walk from the central part of the village. The room was roomy. The mattress was very soft, and it triggered my lower back problem after a night's sleep. The worst part was its poor soundproofing. The walls were thin, and the wooden floor upstairs was very noisy. I had to wear earplugs to sleep.

Staff checking us in and out are friendly, I love their smiles. Btw I am a loyal customer cuz of them. Thank you all lovely people, see you soon again :)

Great

Conveniently located steps away from the Village.

Everything was good and affordable

Experience at hotel was not great.

Very good property and services!

Great stay

Good hotel in excellent location but I remember it being nicer when I stayed in past but that was years ago The room was pretty basic and seemed a bit outdated and there were some bad stains on the couch/pullout bed that were kind of gross- other than that I'd still stay there again but nit at full rates, luckily we had a discount on this room being off-season. I feel like we got the experience we paid for. The room was quite dark and didn't have good lighting, only a couple lamps. The Bathroom was tiny and had very little to zero counter space to put any personal items.

Great hospitality. Loved our stay!

Loved the rooms however the suites need microwaves or even a tea kettle

Great central location, helpful staff, and a clean room. The walls are a little thin (or maybe it was the connecting door), so hope you don't get stuck beside a crying baby like I did. The pool and hot tub are nice on a sunny day. One suggestion I would make is for the staff to turn on the sauna prior to it being open at 10am. With an 11am check out, I was disappointed to not get a morning sauna sessions in before having to check out as it was still off when I got there shortly after 10am, and it takes a good half an hour to get to proper sauna heat.

Great hotel

It was a basic hotel. Not special expensive for what you get and they charge you 30$ a day for parking. But I guess it is whistler so you get what you get.

Super delightful staff and excellent location. One grip is that the room was very musty and had a bit of a smell. The heating/cooling unit was loud and probably needed the filters changed. Other than that we found rooms comfortable and the bed great

Clean, warm and good size room. Very close to shops, bars and the ski lifts. Staff Very helpful. Would stay again

Great staff. Great location, good price

Front desk was a top notch service. Congratulation Aava hotel.

The room was very warm and comfortable, making our stay relaxing and enjoyable. The pool and hot tub was a bit small. The front desk staff were all very friendly and provided great service throughout our stay. One small issue: housekeeping entered and started cleaning close to the 11 a.m. checkout time, which caused some confusion between my personal towels and the hotel’s towels. It would be better if they could confirm with front desk before entering to clean before 11am. Overall, a pleasant stay.

We were returning clients and was expecting the staff to be more cheerful and welcoming at the front desk.The rooms are clean and updated.They have cut down on tea bags etc in the rooms.