All the staff was nice and the room was very clean.

The property is clean, the room was spacious with kitchenette, and air conditioning worked well to keep room comfortable, especially at night. The one downside is that the property is both a hotel and residential complex. One night we were awoken by food delivery person at just after midnight knocking on door. The delivery was for the residential side. The reception allowed the delivery person to roam the hotel at this time of early morning. I found this unacceptable, any deliveries past a certain time should be confirmed and done by hotel staff. This could have been anyone posing as a delivery person. Not real close to tourist spots, but we walked to them every day and then took cab back to hotel, the final hill back to hotel was a bit much after long day.

Amazing Place everything you need

Clean and excellent staff

Excellent location for my work needs. Staff were incredible.

I absolutely loved this hotel for a solo trip! Best parts were the amazing AC, the bus line right outside, and the very attentive staff. Would absolutely stay here again!

Staff

All good

Very clean and spacious studio. Staff nice and attentive. Perfect location, bus stop in front of the hotel, reception sells tickets. I was able to check in before 11.00am as the room was empty, without extra fee-thank you!

Front desk service was excellent and well-mannered.

Thanks for everything, everything was excellent! Greetings from Mexico!

Great hotel, about 25 min walk from Deli station. Unfortunately there was not enough time to check their kitchen. Maybe next time. :)

Belle grande chambre, propre et avec air climatisé. Personnel très aidant et gentil. Déjeuner buffet complet. Endroit sécurisé pour garer les vélos.

Great hotel for a visit. Close to everything including grocery store. Nice to have a kitchenette. The only issue I had was the bed. Very old and used mattress which needs to be changed out as soon as possible.

I had a very pleasant stay at Hotel Charles. This was my first visit to Budapest; the hotel is conveniently located on a major bus route, and thus was a good base from which to explore the city. The staff is exceptionally friendly and helpful. The buffet breakfast is generous and excellent. My room was quite comfortable. As the hotel is located on a major thoroughfare, the rooms that face that road are quite noisy. I requested a quieter room and was immediately accommodated. I appreciated the staff's kind, efficient response, and slept well for the rest of my stay.

Classy hotel with friendly staff, excellent English, and we parked our rental car for an extra fee. Good location inside the "city centre" which in Budapest is quite large because great attractions are spread all over this large city, not all together within walking distance. Easy bus and tram connections to all over Budapest.

The staff was fantastic, rooms were clean. The king bed is actually 2 twin beds pushed together. Shower was small and I was excited to see a shower sprayer, body jets and a hand wand. But only the hand wand worked. Not an issue but bummed. Check the hours for breakfast before you head down. We saw the buffet, and there were many choices. We choose not to eat and just have coffee. There is an elevator, but 6 steps are needed to get to it and 6 steps to get to the room floors. They upgraded our room to a suite. It was nice and included a mini kitchen. there is a bus stop right at the hotel, and you can buy bus passes when you check in. Mini fridge is stocked with items that you can purchase.

Fantastic place to stay. quiet and relaxing, great value for money

Not bad Bad location nice breakfast

The hotel is A bit old fashioned BUT was very clean any tidy and rooms A good size.staff very good and helpful could not have asked for any more from the hotel staff very good for A 3 star hotel.