8.4
Very Good
From 1,004 reviews
Cleanliness

8.2

Room Comfort

8.0

Location

10.0

Service and Facilites

8.4

Traveler Reviews Castelmar Hotel

Number of reviews per page
20
40
Top reviews
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 43 week(s) ago

Hotels.com verified review

Lovely hotel Fantastic location and we even had views of the bridge. Best breakfast we have had in a long time!
Daniela
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Excelente hotel, en muy buena ubicación, cómodo
Marilaine
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

Foi tudo muito bom
Aldo
icon-Leisure
Leisure
4.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

The room's walls, closet and furniture were old and deteriorated. The floor under the bed had some garbage and was dusty as well. The AC system was damaged and did not cool off the entire living area, only the bedrroom.The mattress and pillows were old and very unfomfortable to sleep on. I had a very rough night sleep.
Andres
icon-Business
Business
8.0
/10
Reviewed 122 week(s) ago

Hotels.com verified review

I stayed during the day waiting for my early flight. Good hotel for that, the pool is nice and helps to enjoy the day
Esmaylen
2.0
/10
Reviewed 124 week(s) ago

Expedia Group verified review

They didn’t answer the emails or WhatsApp msg after I communicated to them my problem with the property, avoid this place not good place to stay
Jobson
10.0
/10
Reviewed 128 week(s) ago

Expedia Group verified review

Breakfast
Verified traveler
icon-
4.0
/10
Reviewed 235 week(s) ago

Hotels.com verified review

Room was large but in need of updates. It felt very basic and dark. Water in the shower kept fluctuating between super cold and boiling hot for no reason. Door lock was busted and kept not working on me. Housekeeping is offered on a every other day basis, even though they did not show up on either of the 2 days i stayed there.
Quelen
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 244 week(s) ago

Expedia Group verified review

Location was great. However, the rest was all bad.
Fabiola
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 283 week(s) ago

Hotels.com verified review

Desde la llegada es complicado. El check in es lento y el recepcionista que me atendió, nada amable. No hablan español como lo ofrecen en su publicidad. El parqueo es caro. En una habitación para 4 sólo teníamos 2 cobijas y 2 paños. Rentamos un apartamento con 2 habitaciones, en una el aire acondicionado casi no funcionaba y en las zonas comunes no había aire acondicionado por lo que eran muy calientes. Desde a chegada é complicado. O check in é lento e a recepcionista que me atendeu, não é simpática. Eles não falam espanhol porque o oferecem em sua publicidade. O estacionamento é caro. Em um quarto para 4, tínhamos apenas 2 cobertores e 2 panos. Alugamos um apartamento de 2 quartos, em um o ar condicionado mal funcionava e não havia ar condicionado nas áreas comuns, então eram muito quentes.
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Amy
icon-with Partner
with Partner
10.0
/10
Reviewed 379 week(s) ago

Hotels.com verified review

Great place to stay! Was the best of our trip all over Brazil, price reasonable, beds like the rest of Brazil were very firm but had great blankets and pillows. Don’t be afraid of the twin beds they were big! Perfect location to view the carnival street parade. The staff was helpful, easy free parking on the street, the hotel has parking too but we didn’t need it. Drive to the beautiful beach took about 45 mins with carnival traffic. Would definitely recommend, no frills but all the essentials and friendly staff.
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 387 week(s) ago

Expedia Group verified review

Good location, good service. Works well with Expedia
Denis
icon-Family
Family
8.0
/10
Reviewed 389 week(s) ago

Hotels.com verified review

Good place to stay. But need to have better room service.
Verified traveler
6.0
/10
Reviewed 432 week(s) ago

Expedia Group verified review

Ok Hotel, staff not very friendly and they do charge 20 Reais for parking overnight, even though it said free parking on Expedia
Renata
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

O hotel é muito grande e está sempre cheio devido aos hóspedes e aos eventos que nele acontecem. São 2 prédios de 12 andares cada um, com 8 apartamentos em cada andar. No meu prédio só tinha um elevador funcionando, o que causava um grande atraso. Em relação ao quarto, o chuveiro era ruim e o sofá cama é uma cama de solteiro no chão. Em relação à equipe de atendimento, o retorno às nossas solicitações é lento. Minha reserva era para 2 adultos e 1 criança e quando chegamos a cama auxiliar não estava montada e preparada. Tive que solicitar a mesma coisa 3x para ser atendida. O atendimento do restaurante é especialmente lento, a ponto de eu pedir para cancelar o pedido devido à demora. O estacionamento é pago à parte e tem equipe de manobristas, mas considere um tempo maior para que eles te entreguem o carro na saída.
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Luciano
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Bom próximo a ponte , ,muito boa a localização
Sérgio
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Quarto limpo, equipe de funcionários atenciosos.
MONICK
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Quarto espaçoso, café da manhã muito bom, ar condicionado e frigobar funcionando bem
Andreia
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excelente
Bruna
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Estava tudo ótimo, amei a estadia.
Number of reviews per page
20
40