Sadly the worst pillows I have ever encountered in a good hotel, and no alternatives available from reception - which ruined my sleep. Otherwise great service and clean rooms.
George Henry Lister
10.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nice classic German hotel. Friendly service, big clean room (with window blinds) and solid breakfast buffet. Stylish cozy bar on site. Close to a great beer garden where you can get your schäufele
Tomasz
Business
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
overall very nice
Anders
Friends and Family Family
6.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
The room and the bathroom was clean and had all the basics that we needed. The WiFi is not good, I got disconnected all the time. The staff gave the expected service but not more - as guest you get a better impression if you are met with a smile ..... The general impression was that the whole operation is a bit away from nowadays normal standards.
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Ole
Business
10.0
/10
Reviewed 33 week(s) ago
Hotels.com verified review
All was good
Kim Dalvad
with Partner
6.0
/10
Reviewed 43 week(s) ago
Hotels.com verified review
Old hotel but clean and Good restaurant.
Ramona
Leisure with Partner
10.0
/10
Reviewed 56 week(s) ago
Expedia Group verified review
The room was spacious , clean and comfortable. The staff was friendly. The location is close to the train station and very well located for walking and exploring the city center.
Sigrid
Business
8.0
/10
Reviewed 68 week(s) ago
Hotels.com verified review
Very friendly service all clean and good. will be pleased to come again.
Lars Erik
Business
6.0
/10
Reviewed 82 week(s) ago
Hotels.com verified review
Easy review, you get what you see on the picture. The hotel need to be refurbished but it’s clean and tidy.
Sanjay
Business
10.0
/10
Reviewed 97 week(s) ago
Hotels.com verified review
Einfach toller Service, bin müde angekommen, dann bademantel bekommen für sauna und pool...perfekt...das Hotel ist etwas für Liebhaber von Labyrinths, aber es machte nichts aus...alles in allen, ich komme wieder.
Dobromila
Friends and Family Family
10.0
/10
Reviewed 199 week(s) ago
Hotels.com verified review
A lovely clean hotel, it had all we needed for our stay, also very thoughtfully quipt. The breakfast was delicious. AC available as it was hot outside. Very friendly staff and it's suited in beautiful town walking distance to the stunning Laon cathedral. We really enjoyed our stay and would definitely stay there again.
David
Business
8.0
/10
Reviewed 212 week(s) ago
Hotels.com verified review
Overall a good hotel. Only gripes were the bed mattress (springs could be felt) and no aircon in rooms (although a fan appeared on last day of stay). Staff were very helpful and couldn't have been more pleasant.
James
Leisure with Friends
10.0
/10
Reviewed 216 week(s) ago
Expedia Group verified review
Very nicely upgraded hotel!
Samantha
Leisure Family
4.0
/10
Reviewed 222 week(s) ago
Expedia Group verified review
The receptionist Nina L. was very rude. I stayed there for two nights and every exchange with her was unpleasant. I wouldn’t book a room there again.
C M
Business
8.0
/10
Reviewed 222 week(s) ago
Hotels.com verified review
Good value and nice hotel close to main train station and old city.
Blackout blinds were great, bed comfortable and nicely decorated.
Staff friendly and helpful, although bar staff not very responsive or to hand.
Pool nice but sauna not on.
Wim
with Partner
10.0
/10
Reviewed 231 week(s) ago
Hotels.com verified review
Awesome
Robbie
Leisure with Partner
6.0
/10
Reviewed 243 week(s) ago
Expedia Group verified review
The only concern I had was during check-in. My guest hadn't shown up when I was there to check in. They would not let me check-in until my partner arrived. I told them we would come by and make the covid test. But they made me wait almost 4 hours to check in. The other strange thing is how little time one gets to spend there. 1600 hrs check in time and 1100 hrs check out.. but other than that, spectacular facilities and delicious breakfast.
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stefanos
Friends and Family Family
10.0
/10
Reviewed 335 week(s) ago
Hotels.com verified review
Great position just a short walk from central station. A bit small rooms but comfy beds. Very nice and clean pool and sauna. Area full of restaurants.
E-Man
10.0
/10
Reviewed 338 week(s) ago
Expedia Group verified review
Close proximity to Old Town, safe area, good breakfast