Bad

The hotel is in a great location, very close to the main train station. However, the area around the hotel can feel a bit dodgy at night, with groups occasionally gathering nearby.

Great service. Nice roms and friendly service.

Sadly the worst pillows I have ever encountered in a good hotel, and no alternatives available from reception - which ruined my sleep. Otherwise great service and clean rooms.

Nice classic German hotel. Friendly service, big clean room (with window blinds) and solid breakfast buffet. Stylish cozy bar on site. Close to a great beer garden where you can get your schäufele

overall very nice

The room and the bathroom was clean and had all the basics that we needed. The WiFi is not good, I got disconnected all the time. The staff gave the expected service but not more - as guest you get a better impression if you are met with a smile ..... The general impression was that the whole operation is a bit away from nowadays normal standards.

All was good

Old hotel but clean and Good restaurant.

The room was spacious , clean and comfortable. The staff was friendly. The location is close to the train station and very well located for walking and exploring the city center.

Very friendly service all clean and good. will be pleased to come again.

Easy review, you get what you see on the picture. The hotel need to be refurbished but it’s clean and tidy.

Einfach toller Service, bin müde angekommen, dann bademantel bekommen für sauna und pool...perfekt...das Hotel ist etwas für Liebhaber von Labyrinths, aber es machte nichts aus...alles in allen, ich komme wieder.

A lovely clean hotel, it had all we needed for our stay, also very thoughtfully quipt. The breakfast was delicious. AC available as it was hot outside. Very friendly staff and it's suited in beautiful town walking distance to the stunning Laon cathedral. We really enjoyed our stay and would definitely stay there again.

Overall a good hotel. Only gripes were the bed mattress (springs could be felt) and no aircon in rooms (although a fan appeared on last day of stay). Staff were very helpful and couldn't have been more pleasant.

Very nicely upgraded hotel!

The receptionist Nina L. was very rude. I stayed there for two nights and every exchange with her was unpleasant. I wouldn’t book a room there again.

Good value and nice hotel close to main train station and old city. Blackout blinds were great, bed comfortable and nicely decorated. Staff friendly and helpful, although bar staff not very responsive or to hand. Pool nice but sauna not on.

Awesome

The only concern I had was during check-in. My guest hadn't shown up when I was there to check in. They would not let me check-in until my partner arrived. I told them we would come by and make the covid test. But they made me wait almost 4 hours to check in. The other strange thing is how little time one gets to spend there. 1600 hrs check in time and 1100 hrs check out.. but other than that, spectacular facilities and delicious breakfast.