The check in staff was kind of impolite and unfriendly:-( The location was great, it's close to Edmonton mall.

Easy parking. Awesome location. Very friendly staff. They helped when I lost my wallet and follower up.

all good. Can use a microwave

Staff is helpful

A perfect hotel to stay which is close to West Edmonton Mall for a reasonable price. The staff were friendly, hotel clean, and the free continental breakfast was good. I would definitely stay here again

Get rid of the smell of smoke in the hallways

The staff at check in were the rudest wickedest people we’ve ever met. Water pressure was so low in the shower that we couldn’t shower properly. Someone upstairs started stomping and jumping on the floor at 5:30am and staff did nothing about it. We asked for 2 extra pillows and a blanket and our room was inspected by the chambermaids. They were not willing to give us extra pillows until they confirmed inside our room that there was 4 of us staying and not enough pillows. This was an invasion of privacy and not nessicery at 11pm as my wife and her friend were in sleeping attire. The breakfast was horrible and made us sick after.

Disappointed! Breakfast was mediocre.

It has the location I was looking for

Very clean, nice room. Comfortable bed, big desk area to put your things or to sit and eat, but only one chair. Perfect location to walk across the street to the mall. No mini fridge. Breakfast was okay.

Great location, clean room, we had a great stay!

Bathroom had a used towel left on the shower curtain rod, and the tub didn’t divert the water to the shower head properly so there wasn’t a great water pressure. AC worked well and the rest of the room was clean and worked well for us.

My family and I stayed at WEM Inn for 3 nights, 2 days and the description of having access to all amenities such as a bowling alley and things alike was deceiving as none of these activities are on site. Everything listed is at the mall for an additional cost. The service was not terrible for it being a smaller site in comparison to larger major chain hotels. It is well kept however, I would not recommend for long stays. The free breakfast option although available, going to a nearby Denny's may work better in anyone's favor. I unfortunately would not return.

Clean and good breaky

Staff was phenomenal and the hotel location is so convenient.

The shower in the room didn’t work very well and there was no food vending machines accessible, if you wanted a snack or drink you had to go down to the front desk and the Hotel front desk attendant had to unlock the food and drink cupboard and you had to purchase it at the front desk. Very inconvenient

Close to the mall, literally right across the street.

The breakfast started too late in the day for me to take advantage of it.

Check in person not very friendly and didnt feel welcome

Great location! The hotel has lots of parking and it’s free!