What a fabulous property in London’s Earls Court area. Calm, quiet, extremely clean, well appointed, perfectly comfortable beds and super quality linens. Most importantly, a hugely helpful and accommodating team of guest focused staff. The private garden an absolute treasure in London. A total holiday feel while on a business trip. Strongly recommended! B

The rooms are very small but otherwise the hotel was really comfortable. Really well located

Great location. Wonderful staff. Made our trip exceptional.

Good value for price of the room. Hotel offered continental breakfast for a fee and hot made to order breakfast package for a higher fee. Because the area was so close to a variety of available restaurants, we chose to take advantage of what was available in the area. Bathroom size and layout very practical.

We stayed here last year and absolutely loved it and the service was excellent. I have to say it wasn’t quite the same this time. Breakfast was quite chaotic. The buffet was not being replenished and there were people waiting over 5 minutes by the coffee to get the filter jug refilled. We had the cooked breakfast and when we came last year toast was served with it. We waited a while and no toast came. I tried to get the attention of a waiter but in fairness they were all busy. As we were near the serving hatch when a waiter came I went up to ask. I waited a while longer and still no toast so had to go up again but by that time the rest of the breakfast had gone cold. I noticed lots of people going up to the waiters asking for things so I assumed they were also waiting for something. I noticed before we came last year there were lots of negative reviews about breakfast but we had very good service but not what you would expect this time. We also missed Mohammed on reception. Not sure if he still works there but he was a great asset to the hotel and was extremely welcoming.

Very nice boutique style hotel, in a great location (5 min away from the metro station). The staff were very friendly and we were allowed to check in at 9 am. I would definitely come back to this place!

The entire property, including my basic double room were beautiful! The little touches were splendid (interesting snacks and stocked mini fridge; a book of short stories next to the chair, garden view). Bed was SO comfy! I ate dinner outside in the garden, enjoying the terrific food while children played on the green. Service was great, everyone was so warm and helpful. Location is a few minutes from the Tube. Can’t wait to return !

Loved the shower, bed and room overall. Breakfast was very good also. Didn’t love how you had to pay extra for a cappuchino and it wasn’t one with “the works” like Starbucks.

A perfect location close to Earl’s Court tube station so a direct subway connection from Heathrow and an easy spot for transfers when travelling about London. The size of the room exceeded expectations and our room had a view of the large, lovely garden in the middle of the city. Breakfast is not included and very expensive. A concierge to assist with external reservations would have been appreciated. We would return… and book bed and breakfast.

Staff were very pleasant and helpful. Good food and access to the Refresh room was appreciated. We did have a problem without initial room which was not ready when we entered it, but staff remedied that well. TV didn’t work on last day which we reported and the shower door did not close properly so floor towel was soaked after showering.

High quality, excellent location,

Wonderful professional and courteous staff - excellent meals, comfy spacious rooms, fast wifi and love the location. Feel like it is home away from home!

The bar was amazing, great unique cocktails. Staff was very friendly! Would definitely stay again. Great location, 10 minutes walk from the train station in Earls court.

Interesting botanical drink selections that were creative and inventive. Outstanding front desk staff!

Attentive staff, good hotel restaurant

Room was fine. Little bit of shower door seal was missing so bathroom floor got very wet from shower. Least favorable part of stay was Pippins restaurant—cooks didn’t seem to know what was on menu—I order Sunday Roast “beef with horseradish sauce”—came with no sauce. I requested & heard cook telling waiter that that sauce was just for the chicken. What?! I ordered a gin& tonic, used half of tonic, ordered another gin to use up tonic, was presented with & charged for another bottle of tonic—waiter said he’d take it back, but it remained on bill. What?! Then, in lobby I had started reading a paperback book on a table near chairs, assumed the 6 or 8 books there were a book exchange, asked staff at desk and they said no, it was part of decor. Again, what?! So, hotel is fine, but staff training seems to be lacking. Plus…the taxi they ordered for us seemed inordinately expensive. More than black cab; twice as much as Uber. Hotel location is good, looks nice, was comfortable bed, good water pressure, but you just need to not depend on staff to know what’s what I think.

Cute bunnies in garden

Rooms are super small. On site dining very expensive.

This hotel is oerfect. Beautifull quiet area but close to underground. Staff was excellent and the breakfast offerings were very fresh.

Breakfast was not that tasty. Over priced for the quality of food you get as was dinner. But the room was nice. Bed was really comfortable. Staff was very friendly. And the location of hotel to public transportation and restaurants was good as well.