The hotel is clean, well-airconditioned, and well-maintained, with a helpful, English-speaking staff. The pool is a plus during the very hot summers. It is out of town, but a quick ride by Uber or taxi; if you have a car, you can park in the multi-story facilities around the city (don't try driving in Aix, which is very pedestrianized and easily walkable). The breakfast buffet is good and copious. If you don't want that much food, or to pay the 21 euro charge, there's a bakery about a five-minute walk away.

The staff was great and helpful. I’m an American and they assisted me well. Many speak English. I’m very picky when it comes to cleanliness and I was impressed on the cleanliness. The break buffet was great. An assortment of fruit yogurt pastries smoothies cereals juices and even veggies. Exceeded my expectation.

La chambre était propre et grande L'eau de la douche était difficile à contrôler Le système de ventilation était un peu bruyant L'éclairage extérieur de l'hôtel éblouissait dans la chambre Les aires communes étaient très bien Le stationnement était proche mais un peu glauque

Pool is great in the heat. Very frustrating that they restrict any outside food consumption anywhere other than the rooms. Team was ok.

No possibility to have dîner in the hôtel.

The hotel and the staff were excellent. The front desk personnel were thoughtful, helpful and knowledgeable about the area. It was easy to park our car and the walk into town was also very good. We had cancelled an alternate hotel as this hotel had a outdoor pool to relax by. Unfortunately, the pool was closed for two of the 4 days which was extremely disappointing. There could have been an adjustment on the price given this was the primary reason we picked the hotel.

Nous avons été trés déçus au checking arrivée en découvrant que nous avons une chambre avec 2 petits lits accolés avec 2 petites couettes simples, au lieu de 1 grand lit double! La réceptionniste nous explique tout naturellement qu elle ne peut rien faire, car étabt donné que nous avons réservé via Hotels.com/Expédia, et bien nous ne sommes pas prioritaires. Les chambres avec un grand lit sont attribués d'abord aux résas Radisson. Ils n ont même pas préparé le lit avec une grande couette. En terme de confort, pas top. De plus, pour chaque petit lit, 1 seul petit oreiller! Pas agréable pour regarder la télé ou bouquiner. Nous ne reviendrons pas à cet hotel! Dommage car l hotel est sympa, le breakfast vraiment complet ! Le parking est payant.

We had an enjoyable stay. All the staff were very helpful and friendly and accommodated our request for a different room without hesitation when we raised some problems. The outdoor area around the pool was very nice to relax. There was a good range of drinks from the bar which were very good value. It was a shame that there wasn’t a bar facility available for residents after around 11pm. It was good to have secure parking available at the hotel which was well situated for going to the rugby ground.

Location

Loction

Parking securise, petit dejeuner tres tes copieux avec beaucoup de choix chambre et lit tres confortable

Very good hotel

The outside of the hotel (from the street view) looks quite dated ans there is not good signage to easily identify the hotel. However, the interior is nicer than expected! The lobby area, bar, dining space, and guest rooms are very clean, bright, and updated. The superior room is spacious, comfortable and well-appointed for a really good price.

il manquait un accompagnement avec les boissons, le petit déjeuner sans gluten bien fourni merci

Tout était parfait. Personnel très agréable, chambre spacieuse et propre. Qualité de la décoration, parking à proximité.

L'imprimante ne fonctionnait plus. Facture promise oar lail dans ka journée... jattends toujours...

Everything was good

No housekeeping worth its name. The hotel shows microwave and kettles in room, there are none. No cupboards, unhelpful staff at restaurant

Underground parking is next to the facility, very safe and accessible.

Reception & bar staff were very friendly & helpful and hotel decor was modern and welcoming. Unfortunately we hadn't time to make use of the restaurant or outside pool. Bedroom was very clean, comfortable & spacious but traffic noise was still audible despite the soundproofing and it took time to get accustomed to it. A more central location would have been preferable although Uber rides were easily accessible, but that was our mistake, not the hotel's. Overall, a good hotel.