Hotel Playa Azul Cozumel

Explore Hotel Playa Azul Cozumel
9.2
Exceptional
From 1,004 reviews
Cleanliness

9.4

Room Comfort

9.2

Location

9.0

Service and Facilites

9.6

Traveler Reviews Hotel Playa Azul Cozumel

Number of reviews per page
20
40
Top reviews
Natasha
icon-Family
Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

We enjoyed every moment at this resort. From the beautiful decor, delicious breakfast, spacious room to the breathtaking views.
Rhonda
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Such a relief from the property we originally booked in town. The rooms were soundproof. Staff very nice and hotel was everything we wanted. Scuba with Chris is recommended!!!
Ronna
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

3rd time staying at the property. Just need to work on maintenance of property. Example, the lobby bathrooms were not working during our stay. Staff and room were great. Thanks
Jeffrey
icon-
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Good value. Excellent buffet breakfast included. Peaceful and quiet (first week of May). Wifi in my part of the hotel was very slow and unreliable.
Nancy J
icon-with Friends
with Friends
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The breakfast was always great. If you are looking for fun at a hotel, this is not the place. One outside bar closes at 5:00 p.m. The other bar at 11:00 p.m. No happy music at either bar. Gift shop was closed. Massage place was closed. We had the front desk call them to make an appointment. We would not stay there again. They charged us for a bottle of water from the room fridge. We never touched their sodas and water. Not a good experience at all.
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Sandra
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Be careful walking on the pier it has a slippery spot and also the ladder can be quite slippery. Other than that it's perfect paradise!!!
Laura
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

We stayed in one of the oceanfront jacuzzi suites. Our view was incredible! The bed was comfortable and there was a small fridge. The hotel provides bottled water and we had breakfast included which was a hot breakfast, eggs/sausage plus yogurt and fruit. I can’t say enough good things about this wonderful small hotel. The staff was amazing, went above and beyond to make sure we felt at home. We will definitely be back!
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Joseph
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great value. The location and view are really good. The building is a bit old-school (still use a room key vs a card or code), but for the cost it was great. The staff was very helpful and responsive, there are good restaurants in walking distance, and the on-site dive shop was convenient. We'd go again.
Stacey
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Bar Staff, breakfast, and outdoor bar and loungers were great. I would definitely stay here again
Ray
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Beautiful facility right on the water gray palapa great bartenders snorkel right off the beach
John
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Loved the property. Will definitely be back in the near future.
Elizabeth
icon-with Friends
with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

I've stayed at the Playa Azul since 1995. It's been my "go to" for that long and will stay my "go to" until death do us part! The staff is wonderful. Breakfast is good, too. Other than rude Americans, it would be the perfect place to spend time for any reason. The "hogging" of palapas on the beach gets annoying; had to get there by 6 am to get a spot. But, such is a price of paradise. The property is "old" so you're not going to get "exactly" what you want. By far, imho it's the best "little quiet beach" on the island and I've been to most all of them. The spa is fantastic; great "specials" and the staff is divine. Most safe and trustworthy place to spend your precious vacation dollars. And do tip your staff...they work so very hard to do all the things; cooking, cleaning and caring! As a guest, make the effort, go the extra mile for them, like they do for Everyone
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Jeff
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Worst thing I can say about our stay was a passing cruise ship interrupted one of the beautiful sunsets.
Johanna
icon-with Children
with Children
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

This is a good hotel good location great beaches...
May
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Fabulous!
Kenneth
icon-with Children
with Children
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Clean area with great bar and restaurant. Staff are exceptionally great.
Janet
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

We enjoyed our stay at this hotel. Rooms were spacious, the staff was hard working and friendly. The breakfast was very good with plenty of options. It was an easy $10 taxi ride to town. The Lobster House Restaurant and Key Lime Pie Factory across the street are both very good. The only thing that needs some improvement is the food served at the restaurant onsite.
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Charles
4.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I paid quite a bit to stay there. I think I paid as much, if not more than the Hotel Westin, next door. The Westin looked amazing, because I checked it out. My room at the Playa Azul smelled of mold. I was disappointed.
kim
icon-Family
Family
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Hotel staff nothing special. Dining room average. Bartenders ok. Like your a bother to order drinks.
Richard
icon-with Friends
with Friends
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Very enjoyable stay !
Number of reviews per page
20
40