Very generous sized room, bathroom had bath and separate shower. Great breakfast but limited evening meal choice, enjoyed the local restaurants in the area.

Large well maintained room, bed was comfortable with bathtub and shower as well .Breakfast was nice as was hotel bar although a little bit quiet.We used the swimming pool each morning as well,would recommend

Spa - not what we would expect for 5* hotel. Minimal beds for relaxing. No mini bar in room. Other things were all good, breakfast has great choices.

Nice and clean rooms. Nice and helpful front desk stuff. Respect Expedia gold and platinum members benefits. Good breakfast. A little far from the city center and major attractions, need to use a public transportation.

The room was very good , clean and serviced every day clean towels etc.staff were very polite. I enjoyed swimming at the pool. I would definitely stay there again on my next visit to Warsaw.

Hotel was impeccable. Staff were courteous..professional and friendly. Michael who was one of the breakfast team was outstanding. Location was in a good neighborhood with amenities a short ride away. Would definitely revisit

As represented

Proper gym. Good restaurant

outstanding dinner at the hotel

Yes breakfast had so.many options and the spa with pool sauna ect was great to unwind

Everything was very good from food and beverage options too service the staff really look after their guests

The rooms need to be updated. No safe, carpet was badly fitted and the water from the shower leaks everywhere in the bathroom. And whoever chose the tiling, should be fired. We have stayed at this hotel once before and have found the staff to be very helpful and friendly. The gym and swimming pool are very good for a hotel and the spa is also good although the sauna this time was out of action. The breakfast is pretty good. Not many restaurants in the area close by.

Incredible value for money

Very good value for a really spacious junior suite - the bathroom was huge! Opposite (going one way) was a convenient bus to Old Town and a tram to Central going the other way. 15 mins to either. Get the Jakdojade app for day passes as they are not sold on the bus ticket machine onboard. We had executive suite lounge access and the evening hot food was very nice, alongside the free alcoholic drinks. Daytime snacks, on the other hand, were limited to some cookies. The pool / steam / sauna was a welcome end to our day (December) - very clean and spacious. Being a 5 star hotel, some interactions with junior staff were varied in them responding to our requests. Sometimes more experienced staff would step in to rectify and provide the service befitting their star rating. Nothing overly taxing but we would have preferred to hear ‘yes, I can take care of that for you’ than put the onus back on us (considering there were 3 staff gathered around the concierge not really doing anything). The wifi can be a bit hit and miss. Overall, we recommend this hotel for the price for its spacious room, executive lounge access and the pool / spa. Paying a little more for the room meant all of these things were included. While a little further out from the main areas, the transport was incredibly easy to use and allowed us to see more than just the tourist spots.

Good service and nice location

Staff were clearly busy … but they didn’t have not enough focus on the needs of waiting customers.. I was stood 5 minutes waiting to get an omelette for breakfast and two kitchen staff just ignored me.. there were at least 4 more table staff who just walked passed and said/did nothing. Overall a decent place to stay for a few days but could improve in a few areas.

Nice room. Clean with good amenities. No towel change however. No minibar. No iron/board EU Plug sockets very limited and none beside bed which is highly surprising in modern hotels. That alone would deter me from rebooking However very good gym and pool

Excelent!

Overall good stay no problems

The stay was perfect, quality and high standard. Customer service desk - responsivnes and flexibity not so great