Best Western Plus Monterrey Colon

Explore Best Western Plus Monterrey Colon
8.4
Very Good
From 1,002 reviews
Cleanliness

8.6

Room Comfort

8.4

Location

9.6

Service and Facilites

8.6

Traveler Reviews Best Western Plus Monterrey Colon

Number of reviews per page
20
40
Top reviews
Connie
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

This hotel has a lot of old stuff inside the rooms, is not clean very well and it has a lot of issues around like the toilet was not working and the walls they were in some areas duty plus the bed are not having blanket, so you need to ask for them. The parking is too small and they have events every week so you actually are in a situation where you need to fight for ice space. We are not going to park here. It’s too much issues.
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Jesus
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excelente servicio y atención
Silvia Leticia
2.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The room look just clean but the bathroom smells pretty bad and had drain flyers
Melissa
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Rooms were very clean and staff were VERY helpful and friendly throughout our 4 day visit.
Alfredo
icon-Family
Family
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

This place has great service! All of their staff were friendly. The amenities helped us a lot as we extended our stay. Being able to take the shuttle they offer, washing clothes, breakfast was good, and a/c / heater helped. Would recommend this place to others!
Melissa
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

La atención del hotel es excelente. Los puntos a mejorar serian la variedad del desayuno y que encontramos el refrigerador con olor a humedad.
Cecilia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Is ok. But need better breakfast is horrible and need upgrade and everything.
JOSE RAMON
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Friendly staff
Mark
8.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The first room we had there was a musty smell. The front desk changed rooms immediately and with a smile. Breakfast was awesome. 4.5 stars.
Stephanie
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Staff was friendly and always helping us with what we needed.
Miguel
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Hotel was excellent. The area is a little sketchy at night but overall great experience
Alyssa
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Shortage of parking. Limited breakfast options. Clean room.
Victor Manuel
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

ESTACIONAMIENTO, UBICACIÒN Y FACIL ACCESO
Josephina
icon-with Partner
with Partner
10.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

We originally booked an airbnb, but let me tell you that we were so glad that we ended up canceling their service. The hotel on the inside was BEAUTIFUL. We were thoroughly impressed with their cleaning protocol. The breakfast was mid, so we ordered breakfast in bed from the restaurant located inside of the hotel. The food from the restaurant was so delicious! Everything was so close by from the hotel, and we were very impressed with the customer service. We also did a late checkout option, which we found to be very convenient and affordable.
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Aaron
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

El lugar es muy conveniente ya que esta cerca de la Central de Autobuses y a 3 Cuadras del Metro Central. Sin embargo, por las noches se nota un poco la inseguridad en las calles alrededor del lugar, ya que encontramos varios indigentes/drogadictos sobre la Avenida Principal a unas cuadras, además de que la iluminación en las calles es limitada se ve muy obscuro. Me gusto que tuvieran una mini alberca en sus recintos, pero no me quise meter ya que el agua de la alberca no estaba transparente sino estaba blanquisa un sabado por la tarde y nisiquiera se alcansaba a mirar el fondo de la parte poco profunda que estaba como a 0.5m...
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Mario
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Great customer service and cleanlines
William
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 67 week(s) ago

Expedia Group verified review

Very good stay
Alberto
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

Tiene una muy buena ubicación. Se escuchaba el ruido del tráfico en la recámara. Las sábanas era de muy mala calidad.
Brenda
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

The staff was amazing! The hotel looks like a motel
Jessica
icon-with Partner
with Partner
4.0
/10
Reviewed 73 week(s) ago

Hotels.com verified review

No había agua caliente, y tuvimos que bañarnos con agua fría !! Y lo único que nos dijo la recepcionista, que ya varios clientes se habían quejado ! La piscina estaba sucia !!
Number of reviews per page
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