Sercotel Hotel Europa

Explore Sercotel Hotel Europa
8.4
Very Good
From 999 reviews
Cleanliness

8.8

Room Comfort

7.8

Location

9.2

Service and Facilites

8.6

Traveler Reviews Sercotel Hotel Europa

Number of reviews per page
20
40
Top reviews
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

What a great hotel. So close to everything. Fantastic breakfast on our package. Lovely room. We could walk to Zurriola Beach, Old Town, La Concha, the harbour. Pintxos bars everywhere at your convenience. A great laundry only 300m away and the staff were excellent
Hillary G
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Just a few blocks away from the beach and historic center meant the hotel was quiet in the evening, but everything we wanted was easily accessible.
Raluca
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great location for access to the beach and to the old town as well as access to Gros. Checkin and checkout very efficient. Staff are pleasant and friendly. Room was a bit disappointing - shows signs of wear and windows do not open which is too bad. Booked a classic double room (some seemed to have balconies but not ours). Upstairs neighbors very noisy so difficult to sleep for 2 nights (soundproofing could be better bc we heard them walking around). Parking is a challenge - plan on adding 25-30 euro per day to the cost though you can find parking both in public parking and a private parking that the hotel works with. Hotel location is excellent so would recommend based on that.
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Ralph
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Loved this place!
Conor
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Close to everything, super easy navigated!!!
Gabriela
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

M
Angela
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Delicious breakfast! Comfortable room and great location.
Margaret
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The hotel staff is friendly and very helpful. The location is great.
Malcolm
icon-Friends and family with Friends
Friends and family with Friends
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

The location was great for the old town hotel was clean and staff friendly and polite stayed 4 nights 6 of us on a motorbike tour The garage is around the corner but not too far away at £15 per night per bike Would recommend to others
Livania
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Excellent hotel to stay walking distance from la concha beach and easy access to downtown shopping and restaurants
Kevin
icon-with Friends
with Friends
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The location is great and the breakfast is very good. You do have to pay for it, unlike other hotels in the area, but it was well worth it. Our room was comfortable and clean. Would stay there again for sure.
Gaylon
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room was great. We loved the location and the beds were very comfortable. Staff was friendly.
Stephanie
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Amazing location, kind staff…but boy do they need to soundproof this place. Noise from outside was nothing compared to the people above us stomping and scraping the floor until after 4sm both nights of our stay. We got no sleep.
Claudia
icon-Family
Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Todo excelente, el Desayuno, la ubicación, el Cuarto, todo muy muy blen. Menos un recepcionista joven que nos tocó el día de la salida que nos dio malas indicaciones y de mala gana para la Estación del tren. Casi lo perdemos. Muy distinto al trato del señor del check in un señor más adulto de un trato excelente.
Eva
icon-with Partner
with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Room was smaller than advertised (and I am very used to staying in tiny rooms, this is not a huge issue for me but might be for you). The room was dirty upon arrival (lots of dust and even a few hairballs on the floor, stained pillow case). The AC worked perfectly and kept the room quite cool. The bathroom had a nice shower. The location is extremely favorable.
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Ana
icon-Family
Family
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Excellent location and service. Recommended.
APOLINARIO MANLICLIC MENDEJAR
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room, friendly staff, great location
Kelvin D.
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Very clean and located right in the heart of San Sebastián. Loved our stay. The staff was super helpful and all around delightful. Definitely one of my more convenient stays in all of Spain.
Courtenay
icon-with Friends
with Friends
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I should’ve done more investigation on this property before booking. It’s more of hostel than a hotel. And that was not my preference. The area isn’t ideal for exploring either. We entered our room and the shower appeared dirty and the view of a run down courtyard was not meeting expectations. I knew I could not stay there. The front desk attendant was fabulous. Although I had to forfeit one night’s stay I was able to get a refund for my second night. Unless a hostel is your thing, I recommend spending the extra $50-$100 per night at another hotel.
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Elsamarie
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Staff very nice and hotel near city center.
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