Best Western Hotel Astrid

Explore Best Western Hotel Astrid
8.2
Very Good
From 1,000 reviews
Cleanliness

8.8

Room Comfort

7.6

Location

8.6

Service and Facilites

8.6

Traveler Reviews Best Western Hotel Astrid

Number of reviews per page
20
40
Top reviews
Gabriela
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent location!
Maritta
icon-Family
Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

DO NOT STAY AT THIS HOTEL. HOUSEKEEPING ARE THIEVES. After housekeeping cleaned our room, my Apple Watch disappeared. Despite an extensive search and reporting it immediately, the hotel denied any knowledge which is not surprising and provided no resolution. I would strongly advise against staying here. On our first night, we also had to call reception four times because the air conditioning was too cold to sleep. We were repeatedly told it would be turned off, but after waiting over half an hour it was still on. Despite further calls, our requests were ignored and we were left awake until around 1am trying waiting for it to be turned off as apparently only they could turn it off for the rooms on their side. Overall, the experience was extremely disappointing from the start and did not improve.
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Dallan
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10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean and comfortable. Great location and very helpful staff. Wish I’d gotten breakfast
John Louie
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

.
Septimiu
icon-Family
Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Great location and friendly staff. No dresser in the room is the single downside
maria
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Great place to stay. Beautiful room, friendly staff, the building itself was awesome. I think the brand in the US could learn something from this property
Erik
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8.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Overall the hotel is good, there are only a few things to consider: room was clean, but there is evidence wear & tear in some parts of the room, the shower stall is too small (I had to move in 45 degree angles to turn around), only 1 oz shampoo/body wash combo is offered- for the price you would think they’d have the larger dispensers. There is no mini fridge or separate closet space, but rather a closet/coffee counter/heater in one. And there is limited outlets. Another consideration (no impact to rating), the nearest tram (line 2) is undergoing improvements and the alternative bus route is unreliable or very busy. While the walk to the nearest metro station isn’t too bad (15-20 minutes), you must consider that when booking.
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kim
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Beautiful place Breakfast is great
yrineo
6.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

This place is away from everything. You have to rely on uber or taxis to go anywhere. Public transportation route is a couple blocks away but you would have to hop from one line to another to get to the main attractions. Nothing within walking distance. The clean up if my room was always being done after 5:30, very inconvenient.
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Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

What a very beautiful stay we had while in Rome at the Astrid! The staff was exceptional, and the breakfast was good. Especially the Cappuccino!
Dale Paul
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10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

A great hotel with tram and bus links towards the centre of Rome nearby. The room itself was very clean and was maintained daily and the staff were very friendly. The breakfast was also good.
Kari
icon-Family
Family
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

The staff were very friendly! Hotel was in an amazing location to everything in Rome. Would recommend!
Marcelo
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Very good
Arumugan
icon-Family
Family
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

It was clean and good service
Coralee
icon-with Partner
with Partner
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Breakfast was decent and staff were friendly. However, our room was like a dungeon. Window faced into centre of hotel and made it seem really dark. Musty smell in room as well.
Alassivi
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with Partner
4.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

No
Martyn
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

I only stayed overnight, but the hotel, staff and facilities were excellent.
kim
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Good price for a older place Clean and professional
Marcelo
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Very good
Kelly
2.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Room was Nothing like the photos
Number of reviews per page
20
40