Best Western Plus Cambridge Hotel

Explore Best Western Plus Cambridge Hotel
8.0
Very Good
From 1,002 reviews
Cleanliness

8.0

Room Comfort

7.8

Service and Facilites

8.8

Traveler Reviews Best Western Plus Cambridge Hotel

Number of reviews per page
20
40
Top reviews
Michel
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Staff was great all is good room wasvbasic apart from tha5 great place..
nicole
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was very helpful and kind.
Robin
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Check in was quick and friendly. The room was great! Te staff was VERY accommodating to special requirements.
Carol
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Stage friendly
Erin
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

no water, dirty, loud, food on floors, disorganized, no towels in pool.
Jonathan
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Some of the best hotel staff, I've experienced at any of the many hotel stays we have had. Went above and beyond in so many ways with their customer service always helpful.
Michelle
icon-Business
Business
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The check in was smooth and easy. The room was clean, but a bit dated. There are not any additional TV services, just basic cable. The elevator is a bit scary and we did not have hot water for 24 hours. However, the hotel refunded upon request for $100.00. The pool was cold, but the hot tub was really nice. Unfortunately, there were not enough towels. Breakfast was good.
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Trish
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

You get what you pay for in terms of the room and the service you receive. No hot water on Friday night, fixed by Saturday morning. No housecleaning service - was booked for 2 nights, 3 days. Not one room clean done. Breakfast was delicious. Pool was great. I was right outside an elevator and recommend requesting not to be in a room outside of an elevator. Other than that, beds were comfortable and having a Keurig in the room was handy.
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Miriam
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

No running shower for over 24hrs. No hot water for 24hrs.
Jennifer
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We had no hot water the day of arrival and it was off for hours. There was no compensation or offer of for the massive inconvenience of not being able to shower or wash with after a long day of athletic competition.
Dana
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We arrived early and our room wasn’t quite ready yet. The concierge offered us a warm beverage while we waited in the lobby.
Ashley
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had no running water for over 12 hours with a hotel packed full of cheer leaders !!!!
Bonita
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was great but rooms are very dated and the beds were very hard so not a great sleep for my family.
Glen
icon-Business
Business
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I had an excellent stay
Jennifer
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was ok
Beverly
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Breakfast was average for this hotel, typical offering. The coffe/expres/hot chocolate machine was a real plus. Hot tub and pool were nice
Lorie
icon-Leisure
Leisure
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was perfect. Only complaint is I wish the pool was warmer to enjoy.
josh
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Hot tub was hot and the machine dropped some fluffy pancakes.
Anne
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Very efficient, friendly helpful staff
Erin
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The staff was very friendly but the rooms were dated and worn.
Number of reviews per page
20
40