Excellent stay, staff very professional, helpful and friendly. A very peaceful oasis, great food and efficient service. High standards of service and cleanliness. I would recommend

Poor customer service. Would not return. Charged extra for spa access and breakfast which made stay extremely overpriced. Poor experience overall.

What a beautiful hotel with fabulous facilities and friendly staff. Will definitely be back!

Attended the Fairlawns for a wedding which was beautiful. Venue is just gorgeous, modern and clean. Food was excellent and rooms were top notch

Staff very helpful very clean great experience first time there will come back

Lovely place, friendly, clean and the Spa is amazing

The room was very good, took a little time in the morning to have my room cleaned, but that is a minor detail. Also, some of the places in the hydrotherapy suite seemed a few degrees cooler than normal (hot tub, salt room, heated loungers). Again this is a small detail as the value for money is still excellent. Staff are extremely attentive and the place itself is wonderful. I shall be returning.

Amazing time, lovely staff, very friendly and helpful

The spa was absolutely fantastic

Lovely hotel and great room. Will definitely stay again!

Clean relaxing friendly staff peaceful

Warm welcome, lovely clean room, delicious dinner

Spotless, spa facilities are excellent. Couldn’t recommend enough!

good we like it

Room was spotless and very comfy, staff were very friendly, breakfast was gorgeous!

Nice location. Clean. Good size rooms. Clean and comfortable bed Clean and good bathroom. Pleasant staff. Massage was excellent.

The staff were super friendly. The communal areas were clean and smart. The room was comfortable. Food was tasty. The main issue was that this hotel is noisy. You can hear everything coming from neighbouring rooms. We had a terrible nights sleep as a result. The noise issues would probably stop us staying there again.

Clean room, helpful staff, perfect for one night

Basic room but nice hotel

Finally got a decent upgrade as a Platinum member. Friendly and helpful receptionists gave us Suite 178 which had an excellent sitting area with a bath in it (?), kitchen area and then a very comfortable bedroom and luxurious bathroom with another bath and a large walk in shower.