We had a kitchenette so prepared most of our own meals. The Chedraui store across the street made grocery shopping very easy. The few times we dined out was not at the hotel so we can't speak for the meal quality. The pool is well maintained and gets sunlight almost all day. The staff are very friendly and they try hard to make guests happy.

Room was ok, pillows were lumpy- NO Hot WATER for shower asked 3 times never had hot water

Great! Friendly service

Not sure about pets, we didn't have one with us.

Rooms were very clean and comfortable. We loved that there was a restaurant at the premises. Staff was excellent. We will definitely be returning.

Great location. Great pool, restaurant, and a free pool table in the lobby!

Nice space and great spot for a small dog walking distance to many spots

The room was spacious & very clean. staff were very helpful. The pool was very relaxing & wonderful to swim in. We made use of the billiards table in the lobby on several occasions. The hotel restaurants & bar were lovely too.

Staff courteous and willing to help out with any requests.

The room was more run-down and smaller than expected for the price. Did not look like the pictures. It was functional though. Staff was very nice.

Staff were absolutely wonderful. I will say though the roo We had was not so great.no window.we had a glass patio door that was frosted so we could not see out and also locked .we could not open it.even though there was a little patio outside.Room 101 with a kitchentte. Bed was hard ans pillows felr like tbey were stuffed with hard foam. Buffet for breakfast was poor.no bacon or sausage ,not alot of variety. Construction right next to building started at 7 in rhe morning. Was a good location and again staff were wonderdul but rooms can use updates as well as the buffet.

Very helpful staff. Buffet breakfast is very good and we liked the location. Enjoy Huatulco.

The room had no ventilation or opening window to allow light and air in. It was stifling and awful to spend any time I. The room. Our “patio door” was covered with a film so we couldn’t see out and was locked. I understand why they did this as we were right against the parking lot. So additionally, it was noisy at all hours. The kitchen had a coffee maker but no filters and in our eight day stay, we could only purchase one. They sell coffee in the lobby but you can’t make it in your room! The staff was great: friendly helpful and upbeat. We liked the proximity to the mall.

Staff is very friendly. Rooms are kept very clean. Grounds are well maintained as are restaurants and restrooms. The exercise room could be updated but is still usable with working equipment and weights.

The room was clean and spacious. The bed was on the firm side. People were lovely. The location was great. Easy walk to Huatulco beach. 20 min walk to Santa Cruz. Do not brush your teeth with the tap water.

Good

Great place to stay and enjoy the area. Staff is awesome.

Clean ,close to restaurants,stores,beaches ,great staff and great breakfast especially the omelettes , pastries, waffles,fruit and coffee.

Breakfast was very good. Staff was friendly and great location. We will be back.

Some issues with room