I really like staying at this hotel every everytime I come to Monterrey I like staying here, great location, have access to lots of places

Great location to access malls and restaurants

Me quede en una habitacion tipo estudio, pero el clima no enfriaba, hable a mantenimineto, fueraon rapido a la habitacion pero no arreglaron nada, la habitacion estabahumeda y no enfriaba el aire.

Las almohadas estaban demasiado duras, la habitación y baño todo bien limpio pero la llave de la regadera estaba muy sucia creí que le hace falta una limpieza profunda era la habitación 404, gracias

Muy limpio

Nice and clean hotel ,very good service

Great location.

No frigde

Good room, the hotel needs a bit of maintainance, the staff was ok not great

En la mañana el staff de limpieza siempre hacía mucho ruido, y cuando limpiaban olvidaban llevarse las cubre almohadas sucias y las dejaban en la habitación.

Don’t know

Muy bien

Everything was great

Excelente todo

Everything ok.

Breakfast menu was a joke and terribly expensive. Quality of food very questionable. The whole place is dirty. It can be noticed since you enter the lobby. I asked for a quite room and they gave me the room next to the elevator. My family was placed in the 8th floor. They told me no other room were available. When I went down to ask a change of room or a refund then suddenly appear other free rooms even in the 8th floor. However the other room was even worst with motors working all night on top of our heads. Never again!

Breakfast buffet was not the best.

Good

Room smelled of terrible sewage,

Location