Not what you pay for Poor maintained facilities Carpets need vacuuming, all our way to our room you can see crumbs and cero vacuuming The staff needs training Bellboy? What’s that??? I have to carry my belongings on our way in and out Ramp for heavy bags? None! Very bad experience Would not recommend

I like the location The hotel needs to put more attention with the cleaning service, I have to be asking for towels and sometimes didn’t provide clean towels and just hung the used ones to dry in the shower.

Todo muy bien

N

Todo muy bien exelete service

Muy bien ubicado, tiene una plaza en la planta baja. Muy cómodo, limpio

Overall great! It's tough catching Ubers on weekends sometimes due to traffic, closed streets; but that can happen anywhere.

The location is excellent, within walking distance of many of the city’s main attractions, which made exploring very convenient.The room was clean, the air conditioning worked perfectly, and the staff was always friendly and welcoming.We didn’t have a chance to use the amenities because we spent most of our time sightseeing, but based on our experience, I would definitely stay here again and recommend it to others.

Great location. Amazing staff. Daily (impeccable) housekeeping. Customer service — superb! Room service: delicious!

Good

The staff is the highlight of the trip. The rooms are average and big, close to everything in the heart of the city - but the staff made it worth the stay. I was originally going to leave to another part of Mexico but I extended my stay for 5 more days and that was easily accommodated by the staff (the advice they gave me ended up saving money too!) There is a breakfast buffet with around 15 USD that I would highly recommend!

Nunca contestan

Cambien las almohadas y las toallas lavenlas con suavitel o algun producto parecian lijas. Se notaba que estaban en mantenimiento porque el cuarto olia a pintura

Me and my boyfriend stayed at one of their two bed rooms and had the best time ever. The room was cleaned daily. Cleaning staff was sweet and hard working. We got to watch free screening of the world cup everyday. Genuinely had no problems and would stay again. The property is in great location close to the Palacio De Artes. Also lots of coffee shops, restaurants and things to do nearby. Good stay if you’re visiting CDMX first time as well just like we were.

Llegamos nos entregaron la habitación sin toallas más tarde bajamos a pedir y nos dijeron que iban a mandar a la habitación y no llegaron al día siguiente bajamos nuevamente para pedir toallas volvieron a decir que las enviarían esperamos 3 horas y nunca llegaron. hasta en la tarde/noche una señora de la limpieza estaba en el pasillo y se las pedí. No vuelvo a hospedarme en este hotel ni recomendarlo

Very convinient when using public transportation Also, lots of food around the hotel Close to METRO stations On the not good side, AC was extremely noisy and did not do its job of cooling down as expected. In general, a good place to stay.

Everything was good

Servicio de 10.

Clean room, close to everything in the area, restaurants, bars etc.staff very helpful. Would highly recommend. Thanks!

Stuff was not to friendly at all