I purchased a king bed and they said they ran out and gave me 2 full sized beds. Ridiculous.
Norma L
Leisure Family
8.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Clean room, if we paid for 4 persons, common sense is to provide 4 towels no 2.!
No bar available 😅. Only restaurant outside hotel. Old mattress!!!!!! Pls change mattress. Otherwise good location, close to border.
Rigo
with Partner
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Great service. Very comfortable rooms.
Gloria E
Friends and Family Family
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Great staff and cleanness
elsa
with Partner
4.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
No breakfast and restroom hunger it’s broken
Jesus
Friends and Family Family
6.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Staff and amenities as they didn’t have extra pillows or towels even if the hotel was empty. Also, restroom door was locked and I ask the front desk and they said there is anythin they can do until the next morning. Never will go back. Horrible customer service
Charles
with Partner
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Good customer service..just hate the checking in till 3pm
Kevin
Friends and Family Family
10.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Everything was great
Victor
Friends and Family Family
2.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
The room was just okay, the bathroom service was terrible since there was no hot water for showering even though they moved me to another room.
Sergio
Leisure with Partner
4.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
No abia agua caliente, pague dinero extra para el desayuno y el restaurante estaba cerrado no me dieron reembolso, me mintieron que me iban a mandar WhatsApp para cuando abrieran el restaurante y nunca me hablaron
Ramon
Leisure Family
6.0
/10
Reviewed 21 week(s) ago
Expedia Group verified review
La tina del baño muy vieja al igual que el cajón debajo d ella tv !!
ismael
Leisure with Partner
4.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
no electrical power,to noise,there is train pasing to early
Juan
Leisure with Partner
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great hotel
Angelica
Leisure with Children
4.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The room had hairs everywhere. The bathroom smelled so bad idk if it was the sewer or pee. The sheets looked dirty. Rooms don't even have a phone. Everything looks very old.
Hernan
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
The room was very spacious. The housekeeper was very nice. Housekeeping for extra. He brought them to us really fast. She’s a nice lady.
rodrigo
Friends and Family Family
8.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
Due to severe weather conditions, electricity went out and we were in the dark for a few hours. No water either. Other than that good place to stay. Clean and friendly
Esther
Friends and Family Family
6.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
The beds were hard but overall it was ok and clean
susana
Leisure
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
No muchos restaurantrs
Raquel
Leisure Family
8.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
There are no phones in the rooms and the people
Above my room where loud and I was not able to rest and there was no phone to contact the front desk and I was not going to walk all around to go get them
David
2.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Room was plain. No coffee No nothing. Heat didn’t work