Had a great stay. Staff were very friendly. Got to see a few NHL players from the Minnesota Wild & Carolina Hurricanes who were in town to play the Senators. Pool was great not too crowded and hot tub was the right temp. Rooms were clean and very spacious. Will definitely stay here again on my next trip to Ottawa.

Clean and beautiful room extremely friends staff and air conditioning worked great! Rooms could use just a little bit of sound proofing as you can hear everything your neighbours are saying and doing

Great hotel, very conveniently located in Kanata and extremely clean.

Yes, everything was beyond my expectations. We will definitely return.

Very nice hotel - feels luxurious, especially for the reasonable nightly rate. The room was very clean. The pool was big enough for everyone there. Dining options were also great, and Starbucks available in the hotel in the morning. We stayed before heading to a Sens game, when the visiting team stayed here. Hotel staff were very accommodating and understanding of excited kids wanting to see players. We’ll happily return, and recommending Brookstreet to friends.

The room was spotless and I loved the shower design. The bartender makes an excellent cocktail and nice to enjoy Starbucks breakfast when in a hut!

all great

I’ve stayed at Brookstreet Hotel many times over the years, and it has always been a place I genuinely look forward to returning to. The service, atmosphere, and overall experience have consistently been excellent, which is why I continue to choose it. However, this most recent stay was not as enjoyable. I was placed in a room that was connected to a neighboring room by a door, and unfortunately the soundproofing was very poor. I could clearly hear conversations from the other room both early in the morning and late at night, which made it quite difficult to sleep and relax. This was disappointing given my past experiences, and I do hope that in future visits I can be placed in a room with better sound insulation. I still value this hotel highly and hope this was just an isolated issue.

From the concierge, to the room. Everything was clean and inviting. Will definitely stay here again!

Was very good 👍

Rooms were clean, check in was good. Had a bad stay as a result of other guess up till 3am parting loudly in the room next to ours. Expressed our concerns to the front desk but nothing was resolved. I think this hotel is aging quickly and needs up grades. The walls are paper thin and you can hear even the softer noises at night. When people feel they can party all night it is quit overwhelming.

Perfect

Clean room

Overall…Soap dispenser was empty in shower; towels were a little harsh, toilet tissue was too thin. And we had a room 1504 with a closed adjoining door and sound from the adjacent room was easily transmitted. Not always pleasant language and intermittent screaming. Overall though, the hotel is still charming and we would go back.

Service was great. Rooms were spacious, clean and a very comfortable bed. Stayed in junior suite.

Everything was great.

Yes

Fav hotel

Stayed at Brookstreet Hotel for a business trip and it exceeded expectations. The rooms are very well equipped with everything you need, and the beds are extremely comfortable - made it easy to relax after long days. The conference facilities were excellent, and the event staff were truly outstanding - professional, attentive, and well organized throughout. Overall, a fantastic experience and I wouldn’t hesitate to stay here again for business or leisure.

Enjoyed stay. Clean rooms. Comfortable bed and furniture