Excellent room which has been refurbished since our last visit. Staff couldn't be more helpful and willing to assist at reception and breakfast room

About a 20 minute “F” bus ride from the main Innsbruck station but worth it for the mountain view and quiet neighborhood. I enjoy these family run hotels. The staff were very personal and offered good recommendations. The hotel is modern and clean. The hotel also has a sauna, restaurant and bar for you to enjoy. It’s near the airport but the planes don’t fly late in the evening so it’s mostly quiet. That was a concern of mine but it was a pleasant stay overall.

Yes, it all did. The hotel is comfortable and clean. The views are good. Accessibility is amazing. You can walk to the airport. There's a bus (F route) into the center of Innsbruck which takes about 15 minutes. The bus runs every ten minutes to the stop by the hotel. The breakfast in the hotel is good and expansive - include it in your booking.

Very clean and comfortable hotel. It was very nice travel with my family due to the hotel. Easy to access both city center and airport!

Room cleanliness, comfort and warmth was excellent. No kettle in room to make a hot drink is the only slight negative. Great views of mountains and planes landing and taking off! Hotel perhaps a bit pricey but it was very good. Bus stop next to hotel 20 mins to and from city.

No restaurants nearby. But easy walk to airport

Great place to stay!

Really close to Insbruck Airport but also accesible to downtown! Excellent hotel!

Very nice property with an outstanding breakfast.

Very nice hotel, convenient location, staff very polite and informative

Nice hotel near the Rotterdam central station. A variety of food choices nearby. Nice CP value

Liz at reception was great and really helped us when we arrived early. The hotel was clean and the staff were very friendly and helpful especially the 2 men running the restaurant in the evening. The food there was exceptional. My only issue with the room, was that there were no tea/coffee making facilities, but apart from that it's was excellent and a 5 minute walk from Innsbruck Airport.

It was located close to the airport. Hotel was clean and safe! Staff was friendly and helpful! Love our stay! Would stay there again! Breakfast was really good! Sat outside and enjoyed the views.

Penz Hotel West is conveniently located near the airport, and also adjacent to the public bus network. Moreover, the rooms are clean, the beds are comfortable, and to highlight the staff is super friendly, and the breakfast spread is delightful. It is always awesome to stay at Penz Hotel West.

Great proximity to airport. No restaurants on Sunday. Furniture in room was old and lost comfort. Great breakfast. Air conditioning didn’t work.

I had a short overnight stay with an early flight the next day. The staff was very pleasant and helpful. The room was modern, clean and comfortable. I think you'll be very content with a stay here. It's a short, easy walk to the main terminal at Innsbruck.

Lovely hotel, every member of staff I encountered was exceptionally polite and friendly, dinner and breakfast were fabulous and the proximity to the airport meant it genuinely was a lovely one minute stroll from the hotel to the check-in desks.

Very nice family run hotel. An unusual combo so near to an airport. Restaurant served good food from a fairly basic menu. Staff were all friendly and obliging, allowing a late checkout free of charge. I could highly recommend this hotel

Walking distance from airport. Good transportation to/from centre of town. We booked an accessible room for a wheelchair user and it was a good room. Would stay there again.

Staff was extremely friendly. Room was basic but clean and had a gorgeous view. Breakfast was delicious!