Best Western Plus Burlington Inn & Suites

Explore Best Western Plus Burlington Inn & Suites
8.8
Very Good
From 1,078 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

9.0

Traveler Reviews Best Western Plus Burlington Inn & Suites

Number of reviews per page
20
40
Top reviews
David
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Saff helpful and polite. Decent free wifi. Rooms clean and comfortable. Coffee maker in the room (also tea bags, but no means to heat water other than put it thrrough the coffee machine which taints the flavour of course) Fridge and microwave also provided Large free car park. Room housekeeping only provided on request, and needed to request it the day before(?) Complimentary breakfast which comprises of: Juices, coffee, tea, hot chocolate Cooked items (sausages, eggs, potatoes and occasionally bacon) Waffles Variety of fruits Yoghurt A range of cereals Bagels, croissants, breads, cakes. Mostly metal cutlery, (but occasionally plastic which is next to useless for most purposes).
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Krystal
icon-with Children
with Children
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Everything seemed fine at first glance- was pretty impressed until we got back from our concert later in the evening and went to Hop in the sheets to find lipstick stains all over the pillow cases and brownish yellow spots in the sheets- the staff moved us rooms to an upgraded room which was a suite - that was good except again one pillow seemed dirty and stained tossed it aside and went to sleep. Okay stay. Not the worst but not the best.
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Kevin
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was clean, but a few areas could use a little closer attention. Pool area was not clean, chairs were dirty, and there was dust all around the hot tub. Floors were dusty and muddy.The patio area was full of cigarette butts and garbage. Good location and adequate parking.
Jennifer
icon-Family
Family
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Clean rooms and friendly staff. The free breakfast was nice to enjoy. Close to the Go Train which is the reason we booked this motel. We will stay here again!
Daniel Andres
icon-with Partner
with Partner
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

En el momento que llegue al hotel, nl tenia tarjeta de credito por lo cual la recepcionista tuvo una mala actitud bajo esta situación, no me dejo hospedarme por no tener tarjeta de credito y aun asi me realizaron el cargo a mi tarjeta de debito, hable con expedia y al hotel y la respuesta fue negativa. Realmente nadie me soluciono nada y al final me cargaron la habitacion sin poderme quedar en el hotel.
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Timothy
icon-with Partner
with Partner
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rooms were a little to dark more lights or bright light from windows
Tammy
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Room was great. Amazing view of the track. The casino was huge! Variety of restaurants and lots of parking
Kevin
icon-with Partner
with Partner
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice hotel, could use a good cleaning. Pool area not cleaned in awhile, dust and dirt around hot tub, on chairs: patio full of garbage. Nice staff, great location. Just needs some tlc.
barb
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was good but very busy and we were running out of somethings, garbage need emptying and tables wiped. The place was very nice and would go again
Ross
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean, spacious room with the jacuzzi tub. Good breakfast with lots of menu choices. Friendly staff.
Kimberly
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great breakfast. Courteous staff
Brenda
icon-with Children
with Children
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Front desk staff was very friendly, helpful and knowledgeable. The breakfast buffet was well stocked and clean. 1 flaw we found was the lack of ventilation in the swimming area - chlorine fumes
Angel
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Free parking, close to restaurants...decent breakfast
Stephen
icon-with Partner
with Partner
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

After I booked and paid my credit card was compromised, they were incredibly rigid with their policy re: security deposit which caused a fair deal of stress. Property itself is fine, staff weren’t helpful at all in this particular situation.
sanaz
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice
Carol
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great hotel with clean, spacious, and comfortable rooms. The staff was helpful and friendly. Check-in was smooth. Very convenient location that has a large choice of restaurants and shopping nearby. The pool and sauna have been beautifully renovated - modern, relaxing, and the perfect place to unwind after a busy day - bring swimwear! From now on, this will be my home away from home when I am in the Burlington/Toronto area.
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Debra
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean rooms , pool area nice and clean. Small breakfast area for weekend crowds but was very well stocked at all times. The Staff did a great job refilling. Definitely would stay again while in area.
Cliff
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very clean, recently renovated, surprisingly quiet for being close to airport!
Sheri
icon-
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean room. Decent price. Loud and dated AC units in rooms. Would stay again but note that the property is updated but not fully.
Stephen
icon-
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Hotel has been recently renovated. Rooms are nice and clean. It's no Sheraton but excellent value for the money. Free breakfast is also nice.
Number of reviews per page
20
40