nice hotel, good location only stayed short time but was nice

Beautiful hotel! We will be coming back. Clean, friendly and welcoming.

Excellent, well-maintained property. For Sabbath observing Jews, the property is within 10/15 minute walking distance to the Chabab on Champs-Elysées, easy to get to/from meals. The staff is quite helpful about buzzing us into our rooms and keeping food in the Hotel fridges. The spa is an undiscovered gem, one the best in all of Paris. Book a massage or facial if you have the time and you won’t regret it. The only drawback to the entire experience is the state of the hot water in the shower. Sometimes the temperature will change unexpectedly and so we ended up needing to adjust the water a number of times during the shower. Most likely due to the design of the water piping that brings water to various collection points on the floor before being distributed to individual rooms.

Room was ok. But service is definitely 3 star or less. One time I asked for some toilet paper. Never happened. Complained to front desk and was told they would ring them right up. Never did.

Excellent place. Close to everything with an uber. 9 min drive with uber to Eiffel Tower. Walking distance to the arc de triumph. Will definitely stay here again.

Clean room good location

Quick check in process. Very professional and knowledgeable staff. Very clean.

Very very Satisfactory

Spa was too many people and loud kids but was beautiful . The salt room wasn’t working either . But besides that the hotel was 5 star ritz style hotel. I would definitely start here again . Loved the area .

Horrible!!

I really like this Property specifically Spa something joyful and relaxing

Great time

This hotel is definitely a 5 star hotel, by looks. The rest was horrible. Beautiful property but horrible service. I proposed on this trip, and was supposed to have flowers that I had arranged and purchased myself to be dropped off in the room by concierge/guest relations. The night of the proposal, we returned to the room, bed unmade, and no delivery of flowers in sight. After going to guest services, it took them an hour to find the flowers and even then, they were not sure that the flowers were mine. No compensation, no extras, just an “I’m sorry” at the end of it. Additionally, we had called room service for waters, they told us to call house keeping and hung up. We called house keeping, a minimum of 3 attempts, and nobody ever answered. Another occurrence was an employee came to the room asking something about the room. It was in French and I said I did not understand. The employee kept trying to ask, eventually got upset and walked away. For spending what some people make in a month or two on a hotel room for a couple of nights, the service needs significant improvement, and because of this experience, I am left feeling upset with my stay here.

Staff were extremely helpful and room was great!

Non

It was an ok stay

Over all everything is very nice and clean would definitely stay there again if we travel to Paris next time. One small thing I wish they would have a fan in the restroom whenever we shower it foggy/moisture the whole room.

Great Hotel overall

Room was clean and well proportioned. Quiet. Bed was comfortable and climate control was good. Breakfast was well worth price. Used bar for light meal. Service and food were good. Location was good for site seeing. Transportation easily available.

Our stay was excellent! The staff were very helpful and attentive. The air conditioning in the room worked extremely well during the heat wave. Also, the buffet breakfast was a 10/10.