9.2
Exceptional
From 1,003 reviews
Cleanliness

9.4

Room Comfort

8.8

Location

8.6

Service and Facilites

9.6

Traveler Reviews Hotel Italia

Number of reviews per page
20
40
Top reviews
Maria
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place if you want to stay right outside the ZTL zone and the wall (beware of that if you are driving). Such a gem of hotel. The staff was super helpful, very kind and serviceable, i mean really really really nice. The room was a little tight for 4, but the bathroom was huge! All super clean, really impeccable. Our bedroom was in the adjacent building but in the ground floor, which made rolling in the luggage a breeze. The room itself had a queen bed and a day bed with a trundle. They were so nice and had the beds made for 4 when we arrived, i.e. they took out the trundle and made the bed as well as the daybed. I yet have to see that happen in the US... very attentive to detail. A very very minor thing, but the bed covers should be updated to be a bit more modern, looked like my grandma's curtains. Nevertheless, it was perfect for one night and also greatly appreciated the AC. The brick ceilings were also very charming. The breakfast buffet is absolutely amazing! Well worth the stay. They also have parking, but you need to reserve it ahead. We had gotten an email a couple of days before, but bc we were traveling around, I missed their ask if we wanted parking. Nevertheless, we found parking right behind the building so didn't matter at all, but you need to ask ahead for parking as they have limited spots A walk to the center if town is about 20mn and very easy stroll. This place is just perfect!! And Siena is just one of my favorite cities in Italy!!! Perfect combo!
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Carolyn
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Very nice hotel with friendly, helpful staff. Good free breakfast buffet. Great location near entrance to walled city.
Gary
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The reception staff - Julia - worked tirelessly to recover my luggage which was lost by KLM somewhere between Marseille and Siena. Thank you.
Arkadiy
icon-Family
Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great location and very friendly staff. They also have good breakfast.
John
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Just do it and stay here.
Chris
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great location with friendly staff, clean well-appointed rooms and a great breakfast buffet.
Eddy
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Basically all good for the price. Breakfast was satisfactory. My four stars more towards the air-conditioning (we are at ground floor so having the window wide opened without any latch is not really an option, we tried variety settings but at the end decided to go with only fans mode), as well as the shower head for our room. Hotel is well located (just take the escalator inside the shopping mall opposite station to go up hill, then turn right), coin laundrette is opposite hotel. Thank you for accommodating us.
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Brian
icon-with Partner
with Partner
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Even though it advertises having an elevator we got put in the annex which does not and so had to climb stairs.
William
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Through all my travels in Italy, this was probably the nicest accommodations. Centrally located and near the train station, large room and excellent breakfast.
Stephen
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely helpful staff, comfortable room, good breakfast, convenient location. Enjoyed our stay here
Vyonne
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The room was clean and the staff was amazing!! I would stay nere again and again
Susan
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

It was very close to the City Center and also to a bus stop. We had no car so this came in handy. They were awesome about calling us taxi’s and giving directions and recommendations for places to eat and recommending a cooking class. Breakfast was nice. The only thing they did not have were wash cloths. We use them in the States. I didn’t ask nor did I see any in a cart so I thought possibly just the culture in Italy. We did have them at our hotel in Rome. I should have ask so that is on me! The staff was incredible! If I were to travel to Siena again, I would definitely book this hotel.
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Louise
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Excellent staff, great location, wonderful breakfast.
Micheal
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Very kind staff. Excellent breakfast. Location is convenient to the train station, a bit of a walk into the center of Siena but not bad.
Jacques
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Hôtel propre et très bien situé près de la gare et des attractions. Petit déjeuner est très bon en style buffet. Je recommande cet hôtel à prix raisonnable.
Chun
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Friendly staff, great breakfast, good sized room and bathroom.
Mel
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Great location with a car and wanting to stay outside the ZTL. Breakfast was good and the ladies who worked the breakfast area were so very nice, kind, and helpful.
Xiaotao
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Very close to the bus and train station, lovely staff, clean room but a bit too warm even in February and no water kettle in the room, which was a bit surprising.
Seonmi
icon-Leisure
Leisure
8.0
/10
Reviewed 36 week(s) ago

Expedia Group verified review

Great scrambled eggs and butter! Warm and kind staff!
Krista
10.0
/10
Reviewed 38 week(s) ago

Hotels.com verified review

Nice clean room. Close to train/bus station. Very good breakfast
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