Very friendly staff

Excellent and courteous service.

The lady at Check in was awesome. Beautiful Hotel. I will definitely be back!

We had a great stay. It was a quiet hotel, in a convenient location and the owner was very friendly.

Grabbed room 206 - nice size, electric fireplace - the owner is fantastic.

Comfortable, clean room. Friendly staff. We would stay again.

The owner was very friendly - nice lounge room. Great option if you’re looking for a smaller more intimate hotel in the Byward Market area.

The room was clean and the staff were great.

Rooms and furniture a bit tired. Lighting inadequate. Heat Could only be controlled by a knob on a rad. Could use some TLC

We thoroughly enjoyed our short stay at The Swiss Hotel. The room was bright, clean, and comfortable. It was a smaller room, but perfect for my husband and I. The location is convenient, as it is right off Rideau St. The area can be a little rough, but the immediate area around the hotel was clean and felt safe at all hours of the day. We also loved the Nespresso machine. Great stay, and the owner and her son was the sweetest! So friendly and welcoming. Highly recommend this spot for your next stay in Ottawa :)

Clean room, friendly staff, and a comfortable stay overall

Overall a good hotel with a good location.

Sweet, super clean and comfortable hotel. We had a lovely stay!

A lovely small hotel in central Ottawa, perfect for my too-brief stay.

Loved the fireplace in the room.

Very friendly staff, clean, quiet, great location

The pride of ownership shines through in this gem.

Sabina was a great host, felt like we were travelling Europe. Fyi shower is little people size.

I can not wait to come back to the Swiss Hotel. I loved my stay. From the moment you walk in - to the moment you leave - you experience a fantastic setting. I can not say enough about the service and the cappuccino.

We had a wonderful stay at the Swiss Hotel. Clean and well-appointed rooms, excellent/central location (within walking distance of the ByWard Market, restaurants, museums, etc.), and the owner was exceptionally helpful in supporting our needs. The complementary lattes in the morning were a wonderful way to start each day.