Clean room. Parking was annoying

I did not have a pet. Wouldn’t bother me if anyone did. It was business friendly and very convenient for location

Stay was good

Room was very warm... but the mini balcony door opened to a city view..

I have been to this property multiple times during the week days. This time I was there in a weekend for a very special occasion. Turns out the night clubs next to the hotel has full ability to go as loud as it can. I was on the fourth floor and couldn’t stand the music loudness for 10 minutes. They moved me up to the eighth floor and still crazy loud. When I asked the staff, they said this is the norm and it would go up to 3-4 am! It shocked me how this would be the norm. You need to literally plug your ears to sleep. Even with that the loud music and the unpleasant singer from that nightclub will find its way to your ears and block you from sleeping. Unbelievable while the staff and the hotel is so nice, not going back ever again.

Great room and great price

staff so friendly

The room was very clean, very nice room. The staff was awesome and didn’t think twice if I asked for anything.

Staff were so helpful and kind. They brought wine to our room for my sisters birthday. They made sure everything was just right. The room was amazing.

Friendly staff, great breakfast and location. Room was very warm.

Staff was very friendly and accommodating. The room was clean but well worn and in need of some refreshing and repairs

Room was very hot. No cooling in the room. Had to sleep with the window open. No pop or drinks available in vending machine. Had to buy pop from the bar at 4 dollars a piece. The bed and pillows were very hard. 210 was way too much for what we got. Also there for medical reasons and not rebate was applied.

My daughter stayed there with two of her friends to celebrate a birthday on Whyte Ave. The staff went over and above to make sure they had a great time. We really appreciate all the extra things that they did. She can't stop talking about how grateful she is. Thank you so much for making it a memorable stay.

Sleeping by window quite cold and shower water luke warm Breakfast and staff were excellent

Great place

Meterra is consistent in their service and offerings, which is why I stay there every time I’m in Edmonton on business

Good

Good

Property was okay but not great. The furniture was obviously worn (the corner of the bed frame looked like a dog had chewed it.) Beds were comfortable. Breakfast was alright. Not very many fresh options. One type of fruit and they ran out of yogurt. No vending machines or snack options on site either. But the staff was very attentive.

The room was not spotless. Walls in the bathroom were dirty, and pictures and fixtures in the bathroom were covered in dust. The first night we had stains on the sheets and comforter of the bed. The bed was very comfortable but an upgrade is definitely needed for the hotel