Courtyard by Marriott London

Explore Courtyard by Marriott London
8.6
Very Good
From 1,001 reviews
Cleanliness

9.0

Room Comfort

8.8

Location

8.8

Service and Facilites

8.8

Traveler Reviews Courtyard by Marriott London

Number of reviews per page
20
40
Top reviews
Collin
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Facilities have been completely renovated. Well furnished room. Pleasant staff. Short but good stay.
Mireille
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Friendly, helpful staff. Loved our stay, highly recommended, Food was good Everything is clean and well maintained
Martin
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Clean, convenient and friendly staff! Will return!
Suzanne
icon-with Friends
with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It was a good hotel at a fair price. Not the nicest Marriott I’ve stayed at but it did the job.
Navsangeet
icon-
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

It is a brand new hotel and beautifully built. I hope the staff maintains it well.
Marlene
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

10 Star Review Huge rooms, 39° North products, and staff who care We had an amazing stay at the Courtyard by Marriott on Exeter Road. The hotel is spotless, modern, and right off the 401 — 5 minutes to White Oaks and everything in London. The rooms are huge! So much space with a comfy king bed, sofa, desk, and big windows. We also loved the 39° North shampoo, conditioner, and body wash — it left my hair feeling so soft. Ingrid at the reception desk was incredible. She kindly walked us to our room and was so courteous and welcoming. And a big shoutout to the Starbucks barista who was so hospitable and made a delicious breakfast. This hotel is amazing, and the staff make you feel truly welcomed. We’ll 100% stay again! Rooms: 5/5 | Service: 5/5 | Location: 5/5 Rooms The rooms are huge! So much space with a comfy king bed, sofa, desk, and big windows. We also loved the 39° North shampoo, conditioner, and body wash — it left my hair feeling so soft. This hotel is amazing. We’ll 100% stay again! Nearby activities The Courtyard by Marriott on Exeter Road is right off the 401 — 5 minutes to White Oaks and everything in London. Walkability Nearby to lots of shops and restaurants and closest to the Highway. Food & drinks A big shoutout to the Starbucks barista who was so hospitable and made a delicious breakfast. Hotel highlights Luxury, Great value, High-tech
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Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Lots of overgrown weeds at the entrance and parking lot gardens
KELLY
icon-Family
Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Very comfortable bed, slept the night which is unusual for me.
Andrew
2.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

The property was closed for renovations upon our arrival.
Emmy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 252 week(s) ago

Expedia Group verified review

All was well organized and with good Covid precautions.
Maria
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 252 week(s) ago

Expedia Group verified review

Facility was clean...well except with the issues with the parking lot - looks like the manhole sewers were clogged and the parking lot was flooded...
Laura
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 253 week(s) ago

Expedia Group verified review

The person working the front desk both Dec 25 and Dec 26 was amazing. Incredibly helpful, friendly and accomodating! Very appreciative of his help.
Mary Lynne
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 253 week(s) ago

Expedia Group verified review

We stay at this hotel several times throughout each year. It is our first choice for our family of five. The suite fits us all and we like having a mini-fridge and two televisions. The towels and bedding are good quality. The workout room has been redone and is much better. I do wish, however, that there were wipes provided for cleaning the equipment after use. The front desk staff are always very good.
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Ololade
icon-Leisure with Children
Leisure with Children
2.0
/10
Reviewed 254 week(s) ago

Expedia Group verified review

WORST HOTEL EVER! I WOULD STAY AWAY FROM BOOKING THIS HOTEL! There are BEDBUGS at this hotel, they have refused to issue me a refund despite the fact that I and my guests could not sleep in the hotel due to the bedbugs. Bedbugs were crawling all over, one of my guests was bitten vicariously by bedbugs. Terrible and very terrible customer service. I have pictures and videos of what happened and these bedbugs running around. The hotel did not care! BOOK HOTEL AT YOUR OWN RISK! A bedbug bite does a lot to your health.
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Anne
icon-Business
Business
10.0
/10
Reviewed 256 week(s) ago

Hotels.com verified review

Convenient location. Friendly check-in Clean, quiet and spacious.
Sonny
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 256 week(s) ago

Expedia Group verified review

There could have been a couple of bottles of water in the rooms and maybe 2 cookies or granola bars. No vending machines anywhere and Starbucks closed before our arrival.
Lorne
icon-Business
Business
4.0
/10
Reviewed 259 week(s) ago

Hotels.com verified review

Checkin in was great. The room was amazing. However, on the morning of checkout the hotel had no water as there was a leak in the lobby. So no shower, washing up or using the bathroom. Front desk was trying to handle the situation but it was not resolved. So I had to go to my next destination without a shower. When asked for any credit for the lack of water I was told no as I booked through this site and not directly with the Marriott.
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Sharda
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 259 week(s) ago

Expedia Group verified review

Our room got flooded and we were not giving a room replacement the water were turned off throughout the building & washrooms was not available to use. I was on a business trip and this is highly inconvenient I just needed a place to sleep. I believe I should be fully refunded for the stay.
Courtney
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 259 week(s) ago

Expedia Group verified review

There were kids running up and down the hall past 10pm and no parents in site. We had no running water the next morning and I wasn't able to shower. Very frustrating stay
Shelley
icon-Business
Business
10.0
/10
Reviewed 260 week(s) ago

Expedia Group verified review

The staff was very accommodating
Number of reviews per page
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