Staff was rude when we arrived. Cool old room but the floors were noisy, so it was not ideal for kids. No hot water at all when getting ready one day. God breakfast.

Bedding was exceptional, reception extremely friendly, helpful and efficient. Gym equipment a bit tired. Overall will definitely stay there again.

Great room and staf and Gent is a very nice place

All good, rubbish pillows the only downside

Clean and tidy hotel in a great position. Public parking close by. Staff didn't seem interested in supporting with your queries

The room AC was not running properly . Couldn’t sleep it was very hot . Next day they provided us with fan . The room temperature remained at 75 constant .Do not visit this place .Air-condition duct and airflow is very little .Controlled by the staff in the main floor . Breakfast was very good . The whole purpose is to have a good night sleep . Not in this hotel .

We arrived to find the AC wasn’t working and construction activity was going on right next door! Staff were very helpful but there was little they could do. Hotel boss was going to call/write us ….he has yet to do so.

This is a brilliant hotel - modern yet historic and very central

Nice and safe hotel for tourists.

Friendly staff, nice rooms, comfortable bed, good breakfast. What’s not to like!

Very central hotel, very clean staff were lovely and helpful. Would definitely stay here again, rooms cleaned every day! Can’t fault it at all

Just a bit noisy outside our room on Friday night but great location, room and staff.

Wonderful service in a fascinating building. Splenfidly located near Friday market.

Our room was upgraded to a suit in the old part of the hotel. The room was very spacious but quite dark. Check in was a challenge as although we had booked a B&B rate reception was adamant that our booking was room only. Luckily the app showed breakfast was included and they eventually accepted it. Breakfast had a good selection but was very busy. The hotel has a central location Nice big bathroom

Toilet has a leak and smelled. Shower cubicle overflowed and spilled water. Not enough power sockets. Room very very dimly lit. Bathroom steamed up

Convenient to river and lots of restaurants nearby

nice

My room was underneath the restaurant and so rather noisy. Great location in an old building so you have to make allowances

Nice place to stay. Excellent breakfast. Good accommodations and very gentle service.

I like the area of the hotel, the quietness of the hotel and the staff hospitality.