This is one of the best properties my husband I have stayed in, and we travel a lot. The hotel is very clean, all the restaurants and bars served excellent food and cocktails, and the service was top-notch. Everyone, from the bartenders to the front desk staff, were friendly and so accommodating. Mauricio, the W Insider, made our stay even more special by making us reservations at local Speakeasy's and excellent restaurants each evening for dinner. He even booked me an appointment to get my hair blown out before the Lady Gaga show! Because he knew we were in town for the concert, he arranged for a surprise bottle of champagne to be delivered to our room before we left for the show. We felt absolutely spoiled. Also, I have to mention the amazing gym....private rooms with treadmills and machines...never experienced a hotel gym so nice! Having the metro connected to the hotel was extremely convenient as well. Thank you for everything...we will be back!