Great staff

Everything was just perfect

The room was very comfortable, staff was great and the restaurant had quality options.

Great location and friendly staff

We had a nice time, and the room was great. The cleaning crew did not make up our room after the second night, which was disappointing. Also, I learned that because I booked through Expedia, the hotel would not honor my Bonvoy Status. That was also disappointing. Still, it is a nice hotel. We did enjoy the friendly service. It has a pretty solid gym too!

Great hotel and even better staff! It was in a great part of the city, walking distance to lots to eat and things to do.

A lot of discrepancies in what the hotel's front desk tells each time, they over charged our credit card as per their own info( they apologized and said a manager will look into it and get back to us) A day after they told us no, there is no mistake! That's what system charges differently depending on what credit card you use"! Which is a bit weird!?! Anyways, not very professional but thanks.

The room was perfect, clean, and comfortable. I was surprised how comfortable the bed was as well as normally hotel beds are not great

The front staff were very helpful with giving us some ideas on what to do on a rainy day. The little treats in our room was an added bonus.

W staff is great but Expedia won’t change the date you booked. So cost me nights stay and I never even got to step in the hotel. Not happy with Expedia you can’t reach anyone at customer service to help so I spent 400+ for nothing and all I wanted to do is transfer my stay to the next weekend.

Everything was terrific. The staff was warm and attentive. Hotel very clean and modern. Jasmin at the front desk went the extra mile to make our stay special. I would love to go back and stay there again!

Room was very clean. Concierge was helpful.

Overall a great experience.

Love the W hotels. 5 stars service

Room was small. Old. Art work was disturbing. Hotel needs a major Reno. Not worth the price

What's the most wonderful place to stay! The staff was unbelievably courteous and attentive to our every needs Our room was beyond spectacular The big soaker tub was exactly what was needed after all our walking exploring the marvels of downtown Montreal

Great property. Parking is a bit confusing at first. But all good.

Specious & clean room! Staff is very friendly! Located conveniently in center of old Montreal. Valet parking is not included in price!

Pleasant, professional and friendly staff. Highly recommended.

Everything was perfect. The staff are amazing. Very helpful.