Hotel Best Jacaranda

Explore Hotel Best Jacaranda
8.2
Very Good
From 627 reviews
Cleanliness

8.4

Room Comfort

8.0

Location

8.2

Service and Facilites

8.4

Traveler Reviews Hotel Best Jacaranda

Number of reviews per page
20
40
Top reviews
Graham
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Clean room and facilities, stayed here a few times, consistently good
Michael
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Everything was clean and tidy, but dated and tired. The toilet and bath constantly gurgled
Michelle Acopio
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Friends and Family
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

It’s an old hotel but clean. Need their second lift fixing to shorten waiting times in the lobby.
Geoffrey
icon-Leisure
Leisure
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

The air conditioning was of a good standard and kept the room cool. Anll staff were polite and ga ve a good customer experience.
David
icon-Leisure
Leisure
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

Nice hotel in good location - only ten minute walk to the beach. Lots of shops and restaurants in the vicinity. The pool areas and activities for kids are excellent. Restaurant has good quality options at breakfast and dinner (I never tried lunch). My room was spacious and clean - if a little dated. Air con was decent, water pressure was good. Decent selection of TV channels in various languages. Staff all friendly and helpful.
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Kylie
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Leisure Family
6.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Definitely not a 4 star hotel (3 at best!) Staff were all lovely and the hotel is very large but rooms and facilities are dated. Lots of broken tiles etc around the pools. Pool areas not cleaned very well at all. Sun beds and parasols broken. Plenty of food but average for all inclusive. Dirty lifts, broken buttons and a bit of a nightmare to navigate with young children in prams if you were on the top floor like us. Not somewhere we would return.
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jonathan
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

The restaurant had a vast choice of food with varying themes across the week. The pool bar also had a small selection of food that was ideal for children or a snack. The beds were comfortable and made/changed daily. The pool areas were clean with enough available sunbeds for all. The hotel could do with a coat of fresh paint and the fact we couldn't get late check out was annoying but we would still goe back.
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Jaja
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Love the all inclusive option and the activities offered. Many diff pools to choose from. It ddnt feel crowded. Staff is amazing and service is fantastic.
Hannah
10.0
/10
Reviewed 48 week(s) ago

Expedia Group verified review

Lovely hotel
Seval
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

It was very nice and convenient. We did not like the food option that much.
Cameron
icon-Family
Family
2.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Rooms were poorly cleaned, my sink had the same hair and bit of toothpaste of the whole stay. The whole hotel looks like it’s falling a part and staff are rude and most don’t know English so just ignore you
Graham
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

STAYED HERE A FEW TIMES NOW GREAT AS ALWAYS
Justine
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Hotel was lovely and big. (To big for my liking) hotel room ok extra charge per day for tea and coffee etc. Local.to the shops and restaurants. Would i stay there again. No
Dawn
6.0
/10
Reviewed 57 week(s) ago

Hotels.com verified review

Decent hotel but for a 4star you don’t expect to pay extra for pillows if you need more or blankets. Good for families as facilities were good but for a couple in their 60’s thought the hotel was expensive. Habe recommended to friends who have children but not older couples
Elaine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Good Valuevfor Money Food Was Good & Lots of Variation.. Very Helpful Staff.. Hotel Dated but Value for Money Overall... You Get What you Pay For
Nicola
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Lovely hotel. Staff amazing and always polite and friendly Good food
Elaine
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Great Value for Money Staff Excellent Good Choice of Food & Plenty Of it Al inI all Great Value Hotel A Bit Dated Found Nice Quiet Area on Adults only 5th Floor But Children Still up there in Adults Area. SOO should Re-Appraise that with it Saying Adults Only Good Varied Entertainment but too many Children Running around.for us But. You get what you pay for.. Soo All in All A Nice 3 Day Break for Our Wedding Anniversary & Valentines Day. Thank You For The Bubbly Sent for our Anniversary & Chocs for Valentines Day.. A Nice Touch As i Said Before
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Graham
10.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

3rd STAY VERY GOOD, AS BEFORE
Mark Bohdan
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 73 week(s) ago

Expedia Group verified review

My stay at Jaccaranda was some what disappointing . The cleanliness was not good, pool area is unsafe - very slippy, food was varied but Luke warm if not cold most of the time. Staff very friendly. The noisy was unbearable every night. People jumping in pools at midnight then shouting, parties and music very loud from rooms. Would not stay here again!
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Baljit
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 87 week(s) ago

Expedia Group verified review

The customer service was very poor
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