We absolutely LOVED staying here! We didn’t want to leave :) Upon arrival, we were given an upgrade to a large suite, which after our tiny London hotel, felt like luxury! The bed was so comfortable, the room was quiet and I had one of the best nights sleep I’ve had in a long time! The breakfast included both a continental and hot/made-to-order breakfast and is a great value for money. We would absolutely stay here again!

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What a hidden gem of a hotel. Rooms are amazing and well equipped. Clean and comfortable every thing you need for a comfortable stay. Hotel staff were so friendly from reception staff to breakfast staff. Will definitely be back and wouldn’t hesitate to recommend.

Staff went above and beyond to help

A lovely clean hotel central to the shops,Miller & Carter steakhouse. Lovely pubs on same street. Couldn’t ask for anything better.

Shower room could of done with abit of TLC & ventilation. Stairs dwn to room and in room not great if you have a disability . Staff very friendly, breakfast great to.

The reception staff very welcoming and pleasant. Room clean, comfortable bed. No problems, would go again. Central, easy to get to station, 15 minute walk to the Utilita arena.

The staff were excellent, especially the staff on reception, nothing was to much trouble. The room appeared to have had a recent upgrade

Great location and v comfortable

Wonderful to be able to book dog-friendly accomodation in the middle of the city. The staff were wonderful, the room was comfortable and well equipped. We stayed in the Grey suite, which may be unsuitable for people with disabilities due to an internal staircase within the room, however it suited our needs brilliantly and I believe other rooms are more accessible. I would absolutely choose to stay at this hotel again if I was seeking accommodation in the area.

The interior was lovely art deco very nice

Perfect position for the Theatre and shopping. Great value for money. Breakfast very good

Very helpful staff. Great location.

Loved this hotel. A gorgeous building, well cared for and with great decor. The staff were so helpful and our room was stylish and comfy!

No breakfast

Lovely room

Lift was broken, which was a bummer,

I was only 1 night

Staff lovely and friendly. Rooms good size and clean. Just need a degree to work the shower 😂 brilliant stay.

The hotel is in a great location. Everything was withing 15minute walking distance. The optional (additional) breakfast was good. The layout is a bit confusing, and the stairs didn't help much. The bath tub was elevated so I wouldn't recommend this hotel to older people or anyone with knee problems. The showerhead was unadjustable. I had to shower closer to it all the time. What made my stay pleasant were the employees. The front desk reps were nice and friendly, housekeeping ladies were polite and the breakfast buffet attendants were fast, attentive and friendly. I was impressed on how they all liked working there.