Great stay and very nice hotel. Only problem was the cleaning staff walked straight into the room without knocking between 7:30 and 8:30 every morning.

Yes

Great value for money, easily accessible for Palma City and handy for airport.

We arrived at the hotel on Friday 6th March at around 9:30am. The check in process was fine and we were handed our key. We entered the room to find our request for a double bed instead of two singles was ignored. The room was very small for what we expected and it was clear it hadn't been stayed in/cleaned for a while as there was dust build up on the sides and the telephone. The shower was terrible with extremely low flow rate and erratic temperature changes. The staff in the bar area were very poor. We tried to order drinks at the bar to be told no go and sit down and we will take your order and bring them to you. They took our order but the drinks never arrived. After around minutes of waiting, we went to the bar and AGAIN were told to go back and sit down and they would bring them over, and yet again they didn't arrive. We had to go back for a second time and we refused to go back to the table until they made the drinks which they eventually did. On top of that, one of the drinks was then wrong! The worst part was when we came back to the hotel at around 11:20pm and asked reception for some water which they REFUSED, saying they don't have any. Their excuse was the bar was closed and they couldn't get it and the night staff didn't know where the water was. Completely shocking experience and we will never be returning. This is not a 4 star hotel - this is a 1 star hotel in disguise just because it had a swimming pool.

Very friendly, helpful and professional staff! Amazing hotel, great view, pool, breakfast with so many options, very convenient in terms of transportation 👍 would definitely visit there again.

Das Personal war zuvorkommend

Fantastic breakfast and sea view

The Front office/ concierge could be better with polite and friendly words and approach.

Wouldn’t stay again. Front desk said no other rooms were available and assigned first floor despite the fact that half of the hotel was empty. Pillows are horrible. No proper blanket just a bedding sheet in lieu of blanket which is absurd. Not sure how is this a 4 star hotel.

Good breakfast. Nice hotel. Friendly staff.

It was a pleasant stay overall, especially in relation to its price. The Hotel is nice and clean, and the staff is very friendly and helpful. Breakfast and lunch are great. The Hotel is situated near airport with good connections. It seems the hotel need some minor renovations.

Trevligt hotell med bra läge

Tout était impeccable

Checked in a bit early 2:30pm and when i went to my Room, it was freaking hot! I told the housekeeping as she was cleaning room next door to look for my room and she also said my room was hot and she set the aircondition up. I went out to explore the neighborhood and came back after 2hours and it was still hot, complained to reception and they asked if i opened the sliding door i said i did not. They asked me to go back to the room and the engineer will come fix it, 20mins have passed no one came, called reception and finally after 30mins waiting engineer came but he cant help me. So i asked for a different room and they kinda disagree that room was warm. They give me cheaper room with better aircondition. Staff was rude. And i habe booked for ocean view, they gave me cheap and no view room. Highly disappointed!

Eggs were freshly made, the bakery is not so fresh and coffee is not good. If you are a coffee person don't try it! Get the English breakfast tea instead. Food and its ingredients should be labelled so people from all over the world can choose.

Staff were great really friendly and helpful , rooms were clean and bright

It's been a while that i have seen a place so neglected and mismanaged. Literally falling apart. The balcony rail broken and held together with pieces of duct tape. Charges for borrowing a kettle and for keeping luggage. Wake up, gentlemen, your business is sinking!

Exellent hotel for those looking a nice quiet stay in beautiful Mallorca, staff were lovely and helpful, can Pastilla is perfect for a relaxing time near the city, easy access to the airport and the city centre, had looked at hotels in s'Arenal but glad I didn't go there much more crowded, busy and noisey. Only poor part of the hotel was the indoor pool, gym and sauna/steam room area, sauna/steam room is literally only big enough for 2/3 people you could squeeze in five I suppose but would not be very comfortable or nice and they charge €12 to use either which is a bit over the top for what it is tbh, indoor pool is small and the tilimg is patchy and in need of some renovation but still usable. Overall a nice hotel, quiet, good food and a block from the beach, 2 mins walk, I would be happy to go back.

La recámara Solo hacía las canas no se veía .que la vel baño

Only stayed the one night but was impressed with the hotel! Will definitley be returning in the future to stay for longer