The room was hot as the air conditioning was insufficient, it made for an unpleasant night even in moderate heat. We tried to get a fan which would’ve been helpful but they didn’t offer them. Staff was great the rooms and restrooms were nice but couldn’t be enjoyed bc of how uncomfortable we were.

Great hotel, good location, excellent staff

The breakfast and dinner buffet were excellent. Many selections to choose from. Staff were friendly and helpful. Convenient laundry room. Hotel is clean but dated.

Very good hotel. Clean room, friendly staff and very good breakfast

Good buffet. But city location. Is okay not again this

Can't complain, everything was good

Breakfast menu good and wholesome. If you were late going down some items were slow to be replenished

The breakfast was good and plentiful. The rooms facing the harbour have a better outlook. Staff were very helpful and dealt with my request competently. The rooms are clean, but is looking tired and will need to be redecorated in the next year or two.

Good location large room

Enjoyable stay in a pleasant venue

Very good

To be honest, I am giving 5 stars for Linda in the bar and kitchen staff. She goes over board when my friends told her it is my birthday while me and friends are having a drink at the bar! The management I have been messaging to make it special for my birthday but done nothing even just a welcome sweets or card and didn’t even get back to my message! Linda made it happen anyway! So 5 stars for Linda! Keep up the good work! You are definitely a star!

Clean and spacious room, location, pleasant staff, great check in and delicious breakfast buffet.

Outstanding service

Stayed one night bathroom been remodeled , don't think the room had slept great

The hotel is old and rooms are not in the greatest condition (need serious updating). I had to change mine due to the mattress being in a terrible condition. It’s not close to the city centre (walk close to 40 mins or more). The breakfast is not the greatest with limited options. I do not recommend it.

Staff were friendly and helpful, and location is very good. Hotel was a bit noisy - maybe just my neighbours! - and breakfast adequate but not exciting. Would have liked bathtowels to be provided rather than smaller hand towels.

Great views, excellent for getting around, close to all amenities- staff very accommodating.

Perfect place to stay in Palermo historical center. Close to most attractions. Staff very friendly and nice. Room spacious and clean. Good breakfast. Recommended

Despite place has 4 starts it deserves for no more than 2 stars. Room looked very old with loads of peeling paint and some damaged walls. Night table was damaged. Fuse board not secured. There was absolutely no privacy as windows were looking into terrace with access to other guests. I had to have my curtains closed during the day. Hotel did not respond to my messages and requests. Place is absolutely not worth its money. I WOULD NIT RECOMMEND STAY AT THIS PLACE AT ALL. STAY AWAY!!!