Hotel & Suites Las Palmas

Explore Hotel & Suites Las Palmas
7.8
Pleasant
From 535 reviews
Cleanliness

8.6

Room Comfort

7.8

Location

7.8

Service and Facilites

8.6

Traveler Reviews Hotel & Suites Las Palmas

Number of reviews per page
20
40
Top reviews
Tim
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very sweet place; quiet with good Mexican flavor
Sandra
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Front desk was friendly and flexible, as we had booked the wrong date. Rooms are small, area really noisy. An ok place to crash for a night, but bring earpluga
Zelia
icon-with Partner
with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very clean room, wonderful staff, very accommodating , Lots of street noise, there’s a big construction project going on downtown on the major Rodeway. Everything else was wonderful great people nice pool and fresh breakfast not a bad experience.
Ralph Bradley
6.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

There were abundant rooms available, yet they wouldn’t allow us to enter early. Also, the vending machine did not work and the front desk was uncooperative in resolving it.
Claudia
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Front staff not friendly felt unwelcome
Eldon
icon-Leisure
Leisure
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Breakfast had no meat. Across the highway, Carl jr. Had better breakfast for less money.
renee
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Coffee maker in room but no coffee/cream/sugar/stirrers/tea. At desk, was told we had to buy coffee. Free coffee in lobby not available until 10 am Limited English speaking staff. No washcloths provided. Scratchy towels. No directions on how to use room phone to contact front desk. Barking dog and other neighborhood noises at night and early morning. Only 2 pillows provided so had to request more (from non English speaking night staff).
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Teresa
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Friends and Family
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

I loved my stay for the one night. It was a safe and secure hotel. The breakfast was fabulous and staff was friendly.
SHERRIE
4.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

The hotel was very clean. Staff was very nice. Unfortunately, we had to pay extra pesos upon check in to get the room we booked which I found not fair but we needed a place to stay. I had booked through Expedia originally.
Ernesto Garcia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 68 week(s) ago

Expedia Group verified review

I love this.place.
surin
6.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Water not flowing at high pressure when I take ashower.
John
10.0
/10
Reviewed 72 week(s) ago

Expedia Group verified review

The staff were helpful and very friendly. The housekeepers were also friendly and professional. My suite was well cared for. The location might have been closer to the beach but overall, it was a great. I'll happily stay there again.
Thomas
icon-Leisure
Leisure
10.0
/10
Reviewed 106 week(s) ago

Expedia Group verified review

Staff were very friendly and helpful
Jonathan
icon-with Partner
with Partner
6.0
/10
Reviewed 108 week(s) ago

Expedia Group verified review

The hotel was good for a one night stay. The rooms were clean, bed was just ok, pretty firm mattress. Very basic. The traffic along Highway 1 was loud until10 pm and starting again at 5:30 am. The location was convenient to walk to a few restaurants and stores.
David
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Business and Leisure
6.0
/10
Reviewed 112 week(s) ago

Expedia Group verified review

The staff were excellent, the first night I found a long black hair in the shower and the bed. It's on the main drag, very busy and noisy. It's a long way from any beach and various activities. I would not stay there again.
Darryl
2.0
/10
Reviewed 116 week(s) ago

Hotels.com verified review

There were no towels in the room. Had to find room service to get some. There was a strange odour in the room. Lots of noise from people in the other rooms out in the hallway. Bed was clean and comfortable. The chain to flush the toilet broke in the middle of the night. Not the worst hotel, but i wouldnt recommend it.
robert
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

The property is constantly being cleaned by staff, including daily room cleaning. Kitchenette dishes and utensils are meager but sufficient. The main drawback is its location right beside the main highway with many vehicles travelling at high speed, creating constant noise. Our bedroom was at the back of the unit and isolated from the road noise. The only other issue is that the cable TV carries ONLY Spanish-speaking channels, and we don’t speak Spanish.
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Carmen Lucia
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Everyone was friendly, easy check in, the room was very comfortable, the pool was a little cold because it was winter but everything else was perfect
JESSICA
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Definitely a three star hotel. Location was good—walkable to restaurants, 1.3 miles to the beach and about that to downtown square. Rooms were small with no dresser & one chair—suitcases on the floor. Housekeeping lacked—every day we had to ask for towels. When we arrived—4 of us—there were two towels. Breakfast was decent but heaven forbid you ask for more than the small portion they give you. They had potatoes, waffles, some type of eggs and fruit and toast along with gravy beans and some days nachos. I asked for extra eggs since I didn’t get any of the other stuff and was given them begrudgingly. Overall it was okay. Just okay. I’d recommend staying somewhere else. Our week in the room was noisy due to street noise and the blankets were thin.
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jim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

Close to downtown super helpful staff very clean and quiet.
Number of reviews per page
20
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