The staff spoke great English and were exceptionally helpful and patient with all of our questions and requests. The building is older and lacks air conditioning (very few places in the area seem to have it) but it is very clean. The older style wood finishings and stained glass windows are very charming. The coin laundry room in the basement was also very helpful. Overall this hotel seems to fit the vibe of the area perfectly. My partner and I would stay here again without hesitation! Consider: we weren't allowed to have the free breakfast because we booked on Expedia (it was an extra 18eur per person)

I thought it was more rural based on the description and photos. But, it was clean, parking was easy, and the employees were great.

Clean and friendly. We really liked the whole building how it’s not like a boring chain hotel but like a traditional mountain hotel.

Very good hotel, kindly service

Really enjoyed this traditional hotel, friendly staff comfortable bed and clean room. Excellent breakfast.

Cute overall, but dated and expensive for what it is. The property is cute and it's well situated if you're looking to hike and explore Tirol and want proximity to Innsbruck. The frontstaff try to be helpful and they're quite nice. However the place is quite expensive for a fairly old building that could use renovation. The shower was not just small but had really poor pressure, and the listing states that there are rooms with baths and showers for a specific room type, but according to reception that is not the case, so it's misleading. The breakfast is also extremely expensive for what it is so you're better off going to the bakery a few mins away or going out for breakfast at the nicest restaurant nearby and you'll still save money. Lastly, cleaning came very late one day (after 2pm) and we had stopped in to change, staying about 20 mins during which the housekeeping came but didn't return when we left and left, so the room wasn't cleaned that day.

Very nice hotel. Exellent staff. Great breakfast. Higly recomendable.

Entspannter Aufenthalt in ordentlichen Zimmern und tolles Frühstück.

Frühstück sehr gut, Hotel hübsch, Personal freundlich Schade dass das Restaurant geschlossen hat.

Clean room, historic building

Lovely room, great staff, really nice breakfast

Eine grosse Auswahl am Frühstücksbuffet, serviceotientiertes Personal, genügend Parkplätze. Für grösser und kräftiger gebaute Menschen ist die Dusche etwas eng.

Located in Zirl, and easily accessible by public transport from Innsbruck (~20 min), this is a great hotel in a scenic location. We had a double room and the views from the balcony were beautiful! Staff at the front desk were very friendly and helpful and spoke excellent English.

Room was small

Everything was perfect. They upgraded the room :-)

What a lovely visit. The staff were friendly and restaurant was lovely. We only ate breakfast there.

Clean room, friendly staff, good breakfast options. Nicely decorated breakfast room. However our room in the attic of floor 3 and lift only went to floor 2, which made it slightly difficult to move luggage. Room was slightly dated and small. Bathroom was very cramped. But was handy to get to the airport

Gud

Very poor welcome at check in for the first 2 people in our group surely and demanding payment. Booked months ago then receive e mail no bar restaurant available as staff on holiday. No discount for loss of facilities. Room too hot no AC, Carpet was literally thread bare. Looked amazing when booked but not the case.

What a beautiful place to stay. I highly recommend it !