Room is clean and bunker beds are very helpful for people with children. The hotel's location is great and next to the Gran Via. Because of this, we can come back and forth between city walk mode and rest mode in hotel. Hotel's front door is secured by room key card is also very helpful especially in this very busy area.

Everything about this well located hotel is nice. Would come again at any time.

My husband and I stayed for two nights as part of our honeymoon and we had a great stay! The staff was very friendly and stored our luggage for us when we arrived prior to check in time so we could explore the city. The hotel is conveniently located right in Gran Vía with fantastic access to shopping and the Metro. Our only complaints would be that the room was a little small with the two of us and our luggage and the bathroom door was not a traditional door/it didn’t latch and just swung back and forth so there wasn’t a ton of privacy. But overall very clean, well air conditioned, great staff, and fantastic location. Great value for the price, would definitely stay again!

Room was clean. Staff was friendly. It did the job.

Very nice stuff at the reception and breakfast. Great breakfast, coffee all day in Nice.

Todo muy bien !!!

Clean large room.

Great hotel in a fantastic location—walking distance from a lot of great spots. Hotel staff was very accommodating.

El Desayuno era excellente

Todo muy bien volvería a quedarme sin problema

Good place to stay, friendly staff.

Bathroom was clean and had a good shower, staff were really nice and the breakfast was well presented. The hotel itself has seen better days and needs a serious overhaul. The communal areas are scruffy and the lighting is poor and cold. Makes the whole atmosphere very drab. I would not recommend staying here.

Everything was perfect! Clean room, the staff was very friendly and the location is great!

Todo

Amazing stay in central Madrid! Great location. Safe. Very clean. Family friendly. Kind and helpful staff. Many amenities very close by.

Room was clean. Perfect location.

The front desk was very helpful. Our room was small but clean. The breakfast was excellent. Very convenient to Gran Via.

Great location but small room for four adults.

Couldn’t be a more central location. Its like Times Square of NY. All the ladies at the reception were extremely pleasant and helpful. Taxis can get to the door step if the property. Nice waiting area with coffee and pastries.

The place was wonderful and the staff as well ! I will definitely back to the hotel . The location perfect, I highly recommend this hotel. Thanks to everyone 🤗