This hotel houses asylum seekers and vulnerable adults as part of a contract with local council. I arrived with no cars in carpark. Kitchen and bar closed. Single young men walking around the inside and grounds with no purpose. After questioning reception they admitted the above. If I had know I wouldn’t have stayed. They took that choice away from me and left ME vulnerable as a paying customer.
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David
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Stayed here before. Decent hotel
Vicky
4.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Bar staff rude and was away from the bar
Offering flat lemondae with gin
Chef was very friendly and acomadating
Main doors adjar when asked why this was as my partner is partially sighted and had to walk side ways through them
they said it was due to the cold which is unacceptable as the public are not cosidered never mind people with disabilitys or prams
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David
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Room was freezing had heater but it did not make a whole of difference 18 degrees was the best it got
Resteraunt also cold. Really dissapointed with the whole experience and would not return
valere
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Room was great so were the staff will book again
Felicia
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Beautiful place
Peter
Leisure with Friends
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Carpet in room was worn and threadbare. Otherwise a good size room that was clean and tidy
Christopher
Leisure
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Breakfast was good, check in and out easy, room was fine, maybe a little tired. Could do with more sockets or USB ports.
Lifts not really adequate, one was out of action and they are very small, max 2 adults.
Michael
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The staff were fantastic
HUGH
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The room was spotless and spacious great view the staff were friendly everything was great apart from no heating in the room especially the last few days when it was raining and windy
Adam
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
Great room and service and excellent breakfast
Kevin
Leisure with Partner
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Staff were brilliant room was a bit dated and grubby bed was comfy all in all hotel needs updating
Marcus
Friends and Family
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Staff friendly and helpful
Jeanette
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Friendly staff, clean room, nice breakfast option for a reasonable price. Walking distance from the places we wanted to go. The shower lacked pressure but not sure if they have the power to fix that! The furnishings are worn but everything was clean and that's all I care about
ed
Leisure
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Helpful friendly staff very clean rooms
Helen
8.0
/10
Reviewed 19 week(s) ago
Hotels.com verified review
Really nice staff on front desk. Clean room. Parking straightforward.
Quiet stay, close to dinner options.
Khurram
Business
6.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Nice location & spacious rooms, comfortable bed, view from our room was beautiful, I would definitely recommend it
Staff kind & helpful
Jeremy
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
The room was clean, reception staff helpful. Breakfast was good but had to wait for the buffet to be re stocked
jamie
Business
8.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
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Richard
Leisure
8.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
I was charged price on day not when i booked in july.