Diego
4.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
We were only allowed to check in after 3:30 pm, which was fine with us as it gave us enough time to explore the area. However, considering the price we paid, I expected the room to be in much better condition.
The air conditioning seemed old, didn’t cool the room properly, and clearly needs maintenance. The lighting in both the bedroom and bathroom was harsh, with cold white lights that felt more like a hospital than a hotel.
The bathroom was also disappointing. The shower had no door or proper screen, causing water to spill all over the floor every time it was used.
On our first night, we used one of the blankets provided by the hotel, only to discover the next day that it was covered in human hair and had visible stains. I only noticed this because the housekeeping staff used the blanket as a bed cover after servicing the room. When I raised the issue with reception, I was told the blankets come back from the dry cleaner sealed in plastic bags and that no one checks their condition before placing them in guest rooms. That response was far from reassuring.
The following day, I requested room service early in the morning, but when we returned after a full day out at around 5:00 pm, nothing had been done. It was only after I complained that the room was finally serviced.
Overall, I would not recommend staying here. It might be acceptable for a single night if you have no other option, but I certainly wouldn’t return, especially considering what we paid.
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