Fantastic service from staff, and the food at Bistro was amazing. Hot tub pretty small and warm not hot. No safe in room or fan in bathroom. Desk chair dark parson chair with bonded leather was ripped to shreds and came off on pants. So close to town and skiing hills.

Staffs were super nice, i would give 10stars for them!

The room was great. The hoel staff very friendly and efficient. We did not know that the restaraunt was closed for breakfast and had to go out to get it.

This is a great place if you’re looking for a quiet, peaceful retreat. The restaurant was a true gem, and the staff were incredibly kind - overall, a wonderful place to stay. The mountain views were absolutely amazing, which was such a great bonus! That said, it’s not within close walking distance to town, so a vehicle is still needed to get into Banff, especially during the winter months. In the summer, it may be easier to walk or bike into town.

Room was excellent with breathtaking views. The staff were friendly and helpful. The onsite restaurant was also wonderful. Two things that were not to my likely; 1. The pillows were not very comfortable and gave me a headache. 2. The shower is very small, I kept hitting my elbows into the door or the shower gel caddy. I’m 6’ tall, 170lbs, skinny frame. Someone bigger than me would definitely struggle in that shower.

Room was very clean and staff went out of their web to do a great job

Their mountain view rooms are amazing.

The staff was friendly and helpful, clean room and hot tub. The metal bed frame squeaked when you rolled over.

Everything was good

Amazing place to stay!

Clean, super comfortable, loved the view, and thoughtful touches like coffee in a French press and pottery mugs! The restaurant was pricey but so worth it-the best meal we have had in Canada! The staff is very nice, we only wish we stayed longer!

Great staff, clean room, beautiful views! they also double upgraded us for free 😊 will be coming back for sure :)

Cute styled room. Felt the zen staying here.

Front desk was great answered all are questions. Gave great advise

Staff and the preservation of a beautiful hotel.

A very high quality hotel. Mountain view is excellent and nice facilities provided. Accommodated my shuttle requests. Good food and drink at the bistro too.

Check-in was fast and the staff was very friendly. Our room was clean and beds are very comfortable.

What a fantastic stay. Staff were fantastic and our room was spotless. Restaurant and views were out of this world.

The Juniper is always spotless and ALL of the staff are courteous and pleasant to deal with. The Juniper Bistro is some of the best food in Banff with a view you can't get anywhere else.

Great view and we asked for a different room due to a health issue and thye were great. The new room was a seperate building and we saw coyotes and deer, it was great.