Very welcoming and hospitable semi check-in process. We were provided with a welcome drink and front desk lady (Christina) provided us with a map of Santorini with key places to see and visit, as well as where to not waste our time seeing. Provided restaurant recommendations and stored our bags until it was time to check-in. When we did check-in, a different front desk lady (Maria) provided us with info on pool restaurant and upper restaurant lounge but did NOT tell us about the included breakfast and where that was located. We missed breakfast the next morning and it wasn't until I checked our reservations that I recalled the hotel had free breakfast and we had to ask Christina our 2nd morning about it and we were supposed to get a free bottle of sparkling wine with each of our rooms which was never given. Besides those 2 mishaps, the hotel is in a good location and the pool area is nice. Don't miss out on the included breakfast as it's a decent spread.

Very clean. Staff amazing. Quiet.

Friendly staff, great location but rooms very outdated.

Really excellent experience. Friendly. Beautiful pool. Nice rooms. Staff outstanding. Breakfast was grey.

Great location and great hotel for a stay on Santorini. The hotel had fantastic views to watch the sunrise and the sunset. The staff was all extremely polite and very helpful. They took care of everything. The food in both restaurants as well as the bar area by the pool was exceptional. The breakfast had a great variety and was very good as well. I would definitely recommend the hotel to anyone visiting Santorini.

Le service était extraordinaire de la part de tout le personnel que ce soit à la réception, piscine ou restaurant! Très bien situé

Amazing location

Realmente se siente una tranquilidad inmensa, a solo 5 minutos de Fira, todo el staffing son de maravilla, muy buen desayuno, servicio y comida

Great location. Only a ~10 min walk from Fira's "center" for shopping/eating. Benefit of having privacy, avoiding tourists constantly walking by if you book a room on the cliffs.

You have to be careful when you book this hotel, it is listed 5 star property, but actually it is not, there are plenty of properties around the area, higher standard and same or cheaper price, the rooms are old, the bathroom is old and 1st time I see head shower is from side wall not ceiling , the bed room (Maisonette) is upstairs, the stairs to go up is very risky , especially for people with health issues, the bed is very uncomfortable , the breakfast was very poor, I stayed in Athens and Mykonos prior to Santorini in similar level properties, there is no way of comparison. Not worth money.

Hotel is well located. 10 min walking distance from Fira city center. Hotel has a nice pool but we initially were in a room with volcano view and it was very noisy. Rooms definitely need a refresh. But beds were comfortable. We asked to change to a sea view and it wasn’t as noisy.

The resort like hotel is right on the sea front with volcano view, big rooms and bathroom, balcony, staff was excellent especially Christina and then the breakfast was good with fresh eggs to order and the staff there was very efficient and courteous. They extended our check out till 2.30 and didn't charge extra...the gym and games rooms were nice too...overall a great place to stay very close to Fira and I would love to go back there ..10 out of 10...

Staff was very supportive. The pool and the bar were nice and clean. The room was good. I was expecting a better breakfast buffet for a 5 star hotel! Easy walk to fira town center.

The hotel had the look of a 5 star but felt like a 3 star. 1. For a 5 star hotel and the amount paid, I was shocked to find out that bottled water wasn't even complimentary - I've stayed in many hotels (3* - 5*) and bottled water has always been complimentary. 2. Again, for a 5 star hotel, there was no iron available in the room. Had to make a call and use a shared one. 3. We were 2 guests in one room yet the amenities were for 1 guest only. Again, never come across this in any other hotel I've stayed at over the years. 4. They don't put out UHT milk in the rooms, only coffee creamer. Had to ask the bar for milk, was an inconvenience. 5.

The setting of the hotel was amazing. We had fabulous views of the caldera in Santorini. The room was very spacious with adequate storage for our three day stay. The breakfast was great. The staff made fresh omelets for you if you did not like the ready made scrambled eggs. As far as the rest of the buffet, every day they cooked different things. The staff were so friendly and helpful. I had been in touch with them before we arrived and they always answered all of my questions, and did everything possible to make sure we had a wonderful time during our stay at the Majestic.

The hotel was so clean, staff were very welcoming, the pool was amazing especially the heated pool for our baby. We would highly recommend the Majestic hotel if you are visiting Santorini

Very nice and comfortable hotel within walking distance from Fira. Property is beautiful. Staff was very friendly and helpful. Met the manager at check-in, very pleasant lady who paid attention to every detail. I saw her again twice during breakfast checking the buffet making sure everything was at its best. Pool area was beautiful and relaxing. Highly recommend this hotel.

The staff was excellent and friendly. We would like to come back again. The property was nice in general, but little bit an issue while taking bath. The space was slightly congested

As a family of 3-myself, husband and 16 yr old son we enjoyed our stay. We had the room with the loft above and it worked out good. The pool was only open a couple days because of weather but the water was too cold to go in anyways. We enjoyed laying in the sun on the lounge chairs enjoying a cocktail from the bar. The bar staff is great! very friendly and helpful. The free breakfast was so good! Excellent quality of food and the choices changed slightly everyday. Great perk and helped save some money for sure. The location is just outside of Fira-easy 5 minute walk to town. I would stay here again and would recommend.

They served a welcome refreshment during checkin. Staff was friendly and baggage was delivered to room while we completed our checkin. A tour of the facilities before heading to our room too! Breakfast was spectacular- plenty of options - bountiful buffet and you could order omelets. Coffee or Cappuccinos made to your liking. Nice pool with bar for the afternoons. They can assist with transportation if needed too.