This was one of the worst experiences I’ve ever had. The room was dirty, smelled terrible, and looked nothing like the photos. The food was awful—cold, tasteless, and clearly not fresh. The whole place felt neglected and unhygienic. I would never stay here again and strongly advise others to avoid this property.

It is the best experience i ever had with my mom and kids. We felt princesses for a week. Everyone is friendly amazing and professional. Great services. Everything was so relaxing luxuriously and breathtaking views on the beach. I would like to come over and over mostly for the people and the services.

the hotel has 3 coffee shop and not three bars, point to be corrected on the hotel.com website. When we turned on the heating a petrid smell came out. we had half board and every dinner, the fountain disappeared and made us pay for the bottle of water. to note however, a smiling, courteous staff and the cleanliness of the rooms

No leadership , customer service very poor, communication between staff does not exist

Horrible hotel

one of the worst hotel experiences

Nothing to like about this hotel specially the food they served us left overs and im not joking i was furious no buffet breakfast lunch or dinner and i booked all inclusive they just brought the food to our table what a nightmare..

This is the worst hotel we have both ever experienced thought we were in a horror movie it was horrendous the food wasnt even good enough for pigs. The room was disgusting shower was hot and cold mosquitoes everywhere no spa no massage jacuzzi was broke the corridors were like you were in a mental hospital there were staircases open to people which weren't even finished. This place shouldn't be graded even a 1 star and should be closed down

Was clean and good for family , food was very good

Was nice hotel we love it thank you for all the service

Great staff good hotel good food warm staff clean rooms I recommend

Lovely comfortable clean and cosy Tasty various food Friendly staff

It was very bad experience very bad hotel and services i felt boring and i left the hotel after 2 nighit it was very bad experience

First this hotel in not 5 stars. It is barely one or two stars. The food is below average, the only meat we had in the buffet is fish's heads!! The restaurant a la carte they serve leaver with rice! The house keeping is always late, our room was never prepared before 3pm!! The lobby smells toilet! You have to make a line of 20 to 40 person to have a drink on the pool!!

Horrible , personnel débordé , moquette dans les couloirs très sale

Très luxueux Pas d’alcool

Personal freundlich, zimmer sauber, Zustsnd der zimmer schlecht. Steckdosen hängen aus der Wand, Beleuchtung, TV, Dusche funktioniert im ersten Zimmer nicht, Balkonschiebetür konnte nicht verriegelt werden, Frühstück gut restliches Essen nicht, z.B. Hähnchen inc. Haut trocken.

Sehr altes Zimmer mit umbequemen Matratzen, fürchterlich harte riesige Kissen, keine Zahnputzbecher, Armaturen an Badewanne defekt, Frühstück unterirdisch und Speisesaal schmutzig

Il mérite un deux étoiles. Services nul. Un seul ascenseur en marche. Nourriture laisse a désirer.

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