Entrance to hotel was hard to find. Stains on the carpet in our room weren’t nice to looo at. Hot tub jets didn’t work. Power went out for hours and not one person followed up with us. The ladies at the front desk were very nice!! And the breakfast in the morning was a bonus.

The breakfast is very simple.. only a toast is hot.. no bacon. No pancakes… the good part would be the valet ski.. you are able to store the ski in the resort so you don’t need to carry it everyday.

Room is nice but could use updating. Breakfast was meh.

Hot tub was a bit green first night so they closed it early to shock was fine after that

Excellent accueil, Johanne à l’accueil est souriante, polie et attentionnée

The rooms were spacious and the king size bed was very comfortable! The hot tub was also big and spacious after a days skiing. Location was great!

Great location in the village.

Lovely room with fireplace! Separate bedroom was great, and the morning breakfast outstanding -- Would have appreciated better info RE. Ski valet -- and main Lobby fireplace "fire going / "On" duration of day, but all else indeed quite excellent, including parking. Thank you all !

Ski slopes easy to get to...plenty of parking...helpful and welcoming staff, family friendly

La chambre a besoin d’un peu d’amour, mais l’emplacement et le personnel sont A-1.

Clean room. Very friendly staff. Breakfast is a nice extra.

Everything was clean, friendly and nice It’s 100 yard walk to the gondola which takes you to the ski slope

Cannot beat the location and the ski valet service was great. The room was nice with the fireplace and mostly updated interior, the bathroom lighting was not ideal for doing hair & makeup though. The hot tub jets didn't work according to others in the hot tub when we joined but was clean and relaxing (I would have appreciated knowing that robes for the hot tub are an additional $50 CAD deposit at check in and not already in the room). Perhaps the most disappointing were the breakfast offerings and that the breakfast staff was condescending as well.

Yes

The staff were all very friendly

I really enjoyed the stay at Ermitage. Everyone was professional and friendly. Also, the ski valet is fantastic. Highly recommend.

Room was clean, breakfast included was a great bonus. Pleasant stay.

Extremely helpful and sweet staff, lit up the fireplace for our group every evening after a long day on slopes.

We loved our suite (it was an upgrade - merci beaucoup!), the staff were very friendly, hot tub was fab, location perfect!

The staff and rooms are amazing. The location is perfect